Message Tracking

The message routing trace utility provides an interface to track messages through MailEnable. It is a useful tool to determine whether a message was accepted by the server and as to where it was directed to.

Connector (mandatory)
From the drop down box, select the connector to trace the original message from.

Date (mandatory)
Date is formatted in YYMMDD format (e.g. 5th September 2006 = 060905)

Sender (optional)
Enter the sender’s email address

Recipient (optional)
Enter the recipient’s email address

After filling in these fields and selecting ‘Search’, a list of messages matching the criteria specified will be displayed. By selecting the Date/Time, Message ID or Data column headings, it is possible to sort the columns.