MailEnable Enterprise Guide
Licensing
Operational Procedures > Licensing

MailEnable is licensed on a per server basis. In order to avoid any restrictions on the features of MailEnable a license key needs to be applied to the installation. There are two ways to register.

For computers connected to the Internet

When MailEnable is installed, a registration application is made available under the MailEnable program group. This registration application queries the system and submits registration details to the licensing server. The server will need to be connected to the Internet to use this utility to register MailEnable. This utility provides a number of payment mechanisms ranging from online-credit card payments to faxed purchase orders. If registering using online credit card details, MailEnable will immediately acquire a registration key and register it with the server. However, if other payment mechanisms are selected, it simply lodges the registration request with the payment server (assuming that the payment will be reconciled by fax or purchase order). Once MailEnable receives notification of payment mechanism, the license key will be generated and mailed to the nominated e-mail address.

For computers not connected to the Internet

If the server to license is not connected to the Internet, MailEnable can be ordered via MailEnable's web site. Once this has been processed the license key will be generated and sent to the designated e-mail address. The license key must be manually entered into the registration utility (located under the Mail Enable program group on the server).

Registration key retrieval method

Retrieve a new license key by using our online services website at the following address:

http://www.mailenable.com/OnlineServices/default.asp

Here, use the email address that was used for the registration as the login, and the password that was created and emailed out when the product was purchased.

Alternatively, use the Registration Wizard on the new server as described below to get the updated key:

In order to license MailEnable Enterprise, run the Registration Wizard application that was added to the Windows Start menu when the product was installed (under Programs>Mail Enable).

This is to personalize the registration key code.

Internet access is required to request the license key using the Registration Wizard. If you do not have Internet access for the MailEnable server, please email the output from the Diagnostic Utility to sales@mailenable.com as this output contains the information necessary to generate a license code for the server.

When using the Registration Wizard, follow these steps:

  1. Select Apply for a Registration Key via the Internet, select Next
  2. Enter your details, select Next
  3. Select Request License Key, select Next
  4. Read the confirmation and select Next