MailEnable Standard Guide
Installation > Installation

Welcome screen

The welcome screen informs that MailEnable is about to be installed. It also provides a warning outlining the copyright protection of the MailEnable product suite.

To continue installing the application, click on the Next button.

Please click the Next button to continue.



Registration details

This screen is for entering registration details, which will be used and displayed in the Diagnostic Utility that will be outlined later in this document. Enter your name and company name in the boxes provided.

Please click the Next button to continue.

Select installation components

The next part of the installation process is to select the MailEnable components to install.

Web Mail Service (Server) – This will install web mail for MailEnable. This option requires that Microsoft Internet Information Services (IIS) is installed.

Select the components to install.  Check that there is enough disk space required to install the selected components.

Please click the Next button to continue.

Choose program installation location

Setup will prompt to nominate where to install its configuration and binary files. By default, MailEnable will install itself under the “Program Files” directory.  This can be changed to a different directory by selecting the Browse button.

Select Program Manager group

The installation wizard will now prompt for the program group in Windows for the MailEnable icons and shortcuts installed. Accept the default settings to install the icons under the “Mail Enable” Program Group

Please click the Next button to continue.

Selecting Repository

Setup will now prompt for a location to install configuration and messaging data. By default, MailEnable will install itself under the “Program Files” directory. This can be changed to a different directory by selecting the Browse button.

MailEnable will detect the repository location if the local repository is being used.

Please select the [Next] button to continue.

Creating an initial post office

When installing MailEnable for the first time, one requirement is to create a post office. A MailEnable post office should be created for each company or organization that is hosted under MailEnable. A MailEnable post office can contain multiple domain names.  It is therefore advised that post offices are named to be something more generic than the domain name. For example, MailEnable Pty. Ltd. owns domains, and, so the chosen name for the post office for MailEnable Pty. Ltd. could therefore be MailEnable. The domains owned by MailEnable Pty. Ltd. would then be assigned to the MailEnable post office. Another common configuration is to name the post office the actual domain name, as this simplifies mailbox log-on (as users are often aware of the domain they log into).

A password needs to be assigned for the manager or postmaster of this new post office. The mailbox for the manager of a post office is called postmaster and is given administrative privileges for that post office (this allows the postmaster to administer the post office via web administration). It is advisable to use a complex password for this mailbox, and this password can be changed later.

Please click the Next button to continue.

SMTP connector configuration

The installation will now prompt for specific details for the SMTP Connector.

These settings are outlined in the following table (all of these settings can be changed later):            



Domain Name

The first configuration setting is the Domain Name for this server. The domain name should be the domain name of the organization that owns or is operating the server.  If this server is being used on the Internet, it is important that this domain name is registered. When MailEnable is sending out email to remote servers, it will announce itself as this domain.

DNS Host

The DNS host used by the SMTP Connector to locate mail servers. To use multiple DNS addresses, enter these here, and separate the IP addresses with a space. In most cases, the same DNS host(s) should be included as configured under the network TCP/IP settings for the computer.


The SMTP port is almost always set to 25. Very rarely is another port number used and it is recommended that this setting remain as 25. Corporate or hosting companies/agencies may wish to use a different SMTP port to 25 to obscure the fact that the server is running SMTP services. If unsure, leave the setting as 25.

Please click the Next button to continue.

Start installation

The installation program will prompt before it commences installing files and registering the application.

Please click the Next button to continue.

The installation will now install files and display a progress window whilst the components are installed and configured.

Select web mail site

If more than one web site is configured under IIS, the installation application will ask under which web site to install the web mail virtual directory.  Install this either under the “Default Web Site” or an alternate site configured under IIS. Once the installation of MailEnable has completed, it will be possible to add or remove web mail from each of the web sites configured under IIS.

Note: Do not install MailEnable web mail under the “Administration Web Site”

Please click the Next button to continue.

The installation application will display a dialog box while it configures web mail. The configuration of web mail may take several minutes, so please be patient.

Completing installation

Finally, set-up will inform that the installation procedure completed successfully.

Please click the Finish button to complete installation of MailEnable.

The installation program will advise if a reboot is required after install or upgrade.