V8 Webmail End User Guide
Forgotten Password

To reset your password, click the Forgotten your password? link from the webmail login page to reach the Forgotten Password page. If the questions have not appeared, enter your username into the top text field and click the Change button. Once the questions have been answered, click Continue. If the answers were correct, a new password is generated and will be either displayed on-screen or sent to another account, depending on the option selected at configuration. If the answers were incorrect, the process can be reattempted up to three times before the feature is locked.

 

 


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