Webmail User Guide
Mailbox Filtering
Options > Spam > Mailbox Filtering

Enable and create a Mailbox Filter

  1. Enable Mailbox Filtering by placing a tick in the Enable Custom Mailbox Filtering tick box.
  2. Click on New Filter button to open the mailbox filter properties window.
  3. Name the filter by specifying a name within the Filter Description field.
  4. Specify the Filter Criteria to be used by placing a teck next to the relevant criteria. (Please refer to the table below for information about each criteria.)
  5. Next specify the Action that will be executed when the filter is triggered. (Please refer to the table below for information about each action.)
  6. Click Ok to save
Note: Only one criteria can be used per filter.

Editing an existing Mailbox Filter

  1. Click on the Edit button next to the filter within the Mailbox filters list to open the filters properties window.
  2. Click Ok to save changes.

Removing a Mailbox Filter

  1. Click on the Remove button next to the mailbox filter that you would like to remove from within the mailbox filter list.

Filtering Criteria information table

Field

Explanation

Filter Description

Within this text box a name or a description is given to the filter being created. E.g.: “Spamming Filter”.

Message From

A filtering criteria preventing delivery from specific email addresses or creating ways to handle a specific email from a Sender.

Message To

Similar to From:, the To: address field allows the creation of criteria, based on the delivery to an email address or a group of receiving email addresses.

Message Cc

The Cc: criteria line is the same as the To: criteria line in that any email address entered here the filter will identify. Cc: is an abbreviation of Carbon Copy and in business terms is usually equated to “For Your Inclusion” or “For Your Perusal”.

Message To or Cc

Message To or Cc: This filtering criteria is a combination of “To:” and “Cc:”. This is useful when messages contain a specific email address, that could be in the “To” and in the “CC” fields of the message.

Attachments

This filtering criteria is used to filter out specific attachments inputted into the text box. The correct syntax for specifying a file format is *.(file format). This useful for detecting viruses. The filter pickups the file extension. If an antivirus utility is installed it will clean the infected file.

Message Subject Contains

This filtering criteria is used to block emails that contain specific subject contents.

Message Contains

This filtering criteria is used to block emails that contain any type of text entered into the text box. Most spam these days is blocked by filtering what the email contains.

e.g.: An email contains sexual content, then in the filtering criteria “Message Contains:” we can input the offensive word and all emails with will be filtered.

Action

The action conditions in the dropdown menu are the actions the filter takes when the filtering criteria is met.

 

Filtering Action information table

Field

Explanation

Delete the message

The message will be deleted and sent to the Deleted Items folder. 

Move message to Quarantine folder

Moves the filtered message to a created folder called “Quarantine” in the folders tree.

Move message to folder...

The message is moved to a folder that is created to a specified folder

Copy message to folder...

Makes a copy of the filtered message and puts a copy in the specified folder.

Move message to Junk E-mail folder

Moves the filtered message to a created folder called “Junk” in the folders tree.

Forward To Address Forwards a copy of the email to an email address.
Add Message Header Adds an item to the message header.
Add Prefix to Subject Adds text to the beginning of the message subject.