Search found 9036 matches

by MailEnable-Ian
Thu Mar 19, 2020 4:49 am
Forum: MailEnable Standard Edition
Topic: Agenda sync on android
Replies: 1
Views: 517

Re: Agenda sync on android

Hi,

Standard edition does not include the CalDAV/CardDAV protocols. You need to upgrade to Professional or Enterprise editions. Please see feature matrix: https://www.mailenable.com/mail-server-features.asp
by MailEnable-Ian
Tue Mar 17, 2020 5:46 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Sync on Mobile works only randomly
Replies: 6
Views: 6360

Re: Sync on Mobile works only randomly

Hi,

Ok thanks. The developers are still looking into it sorry. We can see that it looks to a threading issue on the server side but its going to take more time to confirm and rectify the issue. For managed responses though, please reply to your open ticket.
by MailEnable-Ian
Tue Mar 17, 2020 4:07 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Sync on Mobile works only randomly
Replies: 6
Views: 6360

Re: Sync on Mobile works only randomly

Hi,

What is the ticket number?
by MailEnable-Ian
Thu Mar 12, 2020 2:34 am
Forum: MailEnable Enterprise Edition
Topic: Delete unread email older than X days
Replies: 2
Views: 1643

Re: Delete unread email older than X days

Hi,

https://www.mailenable.com/documentation/10.0/Enterprise/Postoffice_-_Agents.html
https://www.mailenable.com/documentation/10.0/Enterprise/Postoffice%20Mailbox%20Clean-Up%20Agent%20settings.html
by MailEnable-Ian
Thu Mar 05, 2020 11:17 pm
Forum: MailEnable Enterprise Edition
Topic: Attachment with period filtered
Replies: 2
Views: 1541

Re: Attachment with period filtered

Hi, There are no default filters in MailEnable that remove attachments from emails. You need to create them manually and they are executed by the MTA agent when messages are routed to their destinations queues. Sounds like the issue is more IMAP or POP. We would need access to the messages to check ...
by MailEnable-Ian
Thu Mar 05, 2020 11:13 pm
Forum: MailEnable Enterprise Edition
Topic: IMAP doesn't sync
Replies: 1
Views: 1915

Re: IMAP doesn't sync

Hi,

What version of MailEnable Enterprise do you have installed?
by MailEnable-Ian
Thu Mar 05, 2020 11:12 pm
Forum: MailEnable Enterprise Edition
Topic: delay in receiving e-mail
Replies: 1
Views: 1258

Re: delay in receiving e-mail

Hi,

Review this article to see if greylisting is the cause of the delays: https://www.mailenable.com/kb/content/article.asp?ID=ME020631
by MailEnable-Ian
Thu Mar 05, 2020 11:09 pm
Forum: MailEnable Professional Edition
Topic: Cannot create folders in webmail
Replies: 3
Views: 4715

Re: Cannot create folders in webmail

Hi,

Best way forward would be to lodge a support ticket via our support form below and provide access to the server so that a MailEnable technician can check in more detail.

https://www.mailenable.com/support/step1.asp
by MailEnable-Ian
Wed Mar 04, 2020 12:06 am
Forum: MailEnable Standard Edition
Topic: I don't see mewebmail
Replies: 2
Views: 4018

Re: I don't see mewebmail

Hi, I just install Mailenable standard and I don't have mewebmail under services and connectors in the MMC or in IIS. When you install MailEnable it will create a website named "MailEnable Webmail" within IIS and add a local binding named "mewebmail.localhost" under the website which is bound to the...
by MailEnable-Ian
Wed Feb 26, 2020 5:48 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: ME Licensing Server went down again
Replies: 2
Views: 7768

Re: ME Licensing Server went down again

Hi, We apologize for the inconvenience. When the license server goes offline it does not cause license validation issues as there is a long grace period. The problem was that it did not go offline but was returning an incorrect license result due to a failure that was being handled, rather than just...
by MailEnable-Ian
Mon Feb 24, 2020 10:56 pm
Forum: MailEnable Professional Edition
Topic: Cannot create folders in webmail
Replies: 3
Views: 4715

Re: Cannot create folders in webmail

Hi,

Try and access web mail locally on the server to see if exhibits the same behavior. If not then you may have firewall causing problems with the requests to the server.
by MailEnable-Ian
Thu Feb 20, 2020 11:46 pm
Forum: MailEnable Professional Edition
Topic: WEB mail selection of messages
Replies: 5
Views: 4978

Re: WEB mail selection of messages

Hi,

Thanks I have raised an issue for this in our register to be reviewed by the developers.
by MailEnable-Ian
Thu Feb 20, 2020 10:45 pm
Forum: MailEnable Standard Edition
Topic: block sending to a specific domain
Replies: 1
Views: 2122

Re: block sending to a specific domain

Hi,

You need to upgrade to Professional or Enterprise editions to have the ability to create filters.
by MailEnable-Ian
Thu Feb 20, 2020 10:43 pm
Forum: MailEnable Standard Edition
Topic: cannot send any emails to gmail
Replies: 3
Views: 6062

Re: cannot send any emails to gmail

Hi, Your IP address is blacklisted. Please see: https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a108.60.201.34&run=toolpage This would be a contributor as to why Gmail is rejecting your messages. You need to navigate to the blacklist provider website to gain more information why your I addres...
by MailEnable-Ian
Wed Feb 19, 2020 12:47 am
Forum: MailEnable Enterprise Edition
Topic: Import multi-vcf file to contacts
Replies: 2
Views: 3847

Re: Import multi-vcf file to contacts

Hi,

Perhaps try and convert the .VCF file to .CSV using the steps in this link:

https://hostpapasupport.com/convert-vcf-files-csv-email-contacts/