Search found 99 matches

by sindrehi
Fri Aug 04, 2017 7:38 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Troubles with autodiscover
Replies: 2
Views: 9031

Troubles with autodiscover

Hi, I'm really struggeling with autodiscover setup. So I have a domain eas.domain.com with sertificate and is binded to service If I navigate to domain https://eas.domain.com it shows webpage with header MailEnable Services On DNS SRV record is set up. When I test with microsoft connectivity analyze...
by sindrehi
Thu Jun 15, 2017 11:55 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Problems on outlook 2016 EAS
Replies: 0
Views: 7750

Problems on outlook 2016 EAS

Hi, One of the EAS account uses outlook 2016. User moved some mail into another folder. After this operation, all other emails in the folder is not visible only the one moved yesterday. On webmail and account with IMAP other emails in folder is visible but not the one recently moved. At the same tim...
by sindrehi
Tue May 30, 2017 8:55 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Problems with autodiscover
Replies: 1
Views: 8068

Problems with autodiscover

Hi, I hope someone can point out where my DNS configuration error is. Our server has only 1 IP, and activesync is configured on server on eas.domain.com In DNS for domain.com I've added eas.domain.com as a A record. Autodiscover is then working for xx@domain.com. But problem is when I'm adding activ...
by sindrehi
Tue Nov 08, 2016 9:37 am
Forum: MailEnable Enterprise Edition
Topic: Report as spam issues
Replies: 2
Views: 8128

Re: Report as spam issues

Hi, I still dont understand this. Upgraded to 9.5 and still this is a issue. As I see it Mark as Spam should leave email in postoffice in a spamfolder so customer can undo the action. And then other things can also happens, like copy to global spam folder, mark IP as spam sender++. What I'm I missin...
by sindrehi
Mon Apr 18, 2016 12:50 pm
Forum: MailEnable Enterprise Edition
Topic: Report as spam issues
Replies: 2
Views: 8128

Report as spam issues

Hi, On the server we have enabled the feature "Report as spam" in webmail. On server there is a few settings what to do with the mail when user click "Report as spam". * Use Postoffice settings * Move spam to postoffice reported folder If I select Use postoffice settings I have the following options...
by sindrehi
Tue Jan 12, 2016 12:05 pm
Forum: MailEnable Enterprise Edition
Topic: Messages sent with webmail is not logged in smtp
Replies: 1
Views: 2471

Messages sent with webmail is not logged in smtp

Hi, One of our customers use webmail. He has found out that some of the email he is sending from webmail to another emailadresse on the same account is not received. He think that this happens when he send a email with attachments, but he is not 100% sure if its only when there is attachments. I was...
by sindrehi
Wed Mar 11, 2015 8:39 am
Forum: MailEnable Enterprise Edition
Topic: Webmail - Mark as spam, where is mail
Replies: 1
Views: 2355

Webmail - Mark as spam, where is mail

Hi, On our server we have global spam settings in webmail "Use postoffice settings". On postoffice we have defined "Mark the sender IP as spam source". The thing is that when a user mark a mail as spam, then the mail is also removed. Where is the mail gone. Is it deleted? I see IP adresse in this fo...
by sindrehi
Wed Oct 22, 2014 8:49 am
Forum: MailEnable Enterprise Edition
Topic: webmail hangs for one user
Replies: 8
Views: 5423

Re: webmail hangs for one user

Hi,

For some reason this problem is solved. But I'm not sure why.

Regards,
Sindre
by sindrehi
Mon Oct 06, 2014 1:08 pm
Forum: MailEnable Enterprise Edition
Topic: webmail hangs for one user
Replies: 8
Views: 5423

Re: webmail hangs for one user

Hi, After upgrading to latest version I now got messages from more webmail users that when they click on reply most of the time the original email is empty. But for some emails everything is OK. This is related to upgrading to latest version as suggested for solving the other problem. Regards, Pål S...
by sindrehi
Fri Oct 03, 2014 5:39 am
Forum: MailEnable Enterprise Edition
Topic: webmail hangs for one user
Replies: 8
Views: 5423

Re: webmail hangs for one user

Hi, Windows platform and browsers: IE 11, Firefox, Chrome, Opera. I can use same browser to log into on account. All works. So I can log into this actual account and it dont work. Latest update: I have deleted the account, and created it again. Copied after this in backup of mails. Then reply, reply...
by sindrehi
Thu Oct 02, 2014 12:32 pm
Forum: MailEnable Enterprise Edition
Topic: webmail hangs for one user
Replies: 8
Views: 5423

Re: webmail hangs for one user

Hi, Now I have upgraded. No changes. The thing is that this actual user dont work on any computer or browser tested. Also browsers not used for webmail before. So it cant be something with coockie. I think it should be possible to create a new user and copy all email and setting to this new user. Bu...
by sindrehi
Wed Oct 01, 2014 10:18 am
Forum: MailEnable Enterprise Edition
Topic: webmail hangs for one user
Replies: 8
Views: 5423

webmail hangs for one user

Hi, I'm not sure where to start looking. Asking here if somebody knows. We have one customer that has a problem with webmail. It hangs on loading when clicking on reply | reply all | forward. Quick reply works. If showing email in full view and clicking on reply| reply all | forward it gives IE erro...
by sindrehi
Tue Aug 26, 2014 9:20 am
Forum: MailEnable Enterprise Edition
Topic: Mailenable statistics
Replies: 0
Views: 1951

Mailenable statistics

Hi, I use Mailenable statistics to easy see if there is a change in behaviour for our customer. Its easy to see there if a user/postoffice one day sends more mail than normal. My question here is if I can rely on this statistics. One of our postoffices is listed in this statistics with between 1500 ...
by sindrehi
Thu Jun 26, 2014 12:15 pm
Forum: MailEnable Enterprise Edition
Topic: Attachments are not visible
Replies: 1
Views: 1999

Attachments are not visible

Hi, One of the emailaccounts on our server has recieved a email with attachments. But the .mai file on the server seems to be correct. We have tried to download the message to several email clients, and also webmail. But no attachments are visible. Do mailenable tuch email message, or is mailenable ...
by sindrehi
Fri May 30, 2014 1:54 pm
Forum: MailEnable Professional Edition
Topic: Set quota for postoffice
Replies: 0
Views: 1914

Set quota for postoffice

Hi, How can we set a absolute limit for postoffice qouta? There is a checkbox for notification on postoffice level. And there is a limit on postbox level. From what I understand the limit on postbox is absolute. So if the limit is reached, then no more messages will be received before something is d...