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Directory Issues

Posted: Tue Jan 03, 2017 8:11 pm
by sgirard
Since updating to new server version, my directory list starts with a bunch of blank entries, and many users are missing.

There seems to be nothing particular about the missing entries that makes them different than the others.

Server 9.53 Connector 2.6 any ideas?

Re: Directory Issues

Posted: Mon Feb 13, 2017 4:01 pm
by sgirard
FYI - This was corrected when I opened a ticket.

Re: Directory Issues

Posted: Tue Jun 13, 2017 7:54 am
by Benson
How did you resolved the issue? we also encountered the same problem when we upgraded to 9.7

Re: Directory Issues

Posted: Mon Jun 26, 2017 4:07 pm
by sgirard
I opened a support ticket and they found the problem.

I thought the fix was rolled into future releases, I have not seen it crop up since.