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ME Connector 2.7 crashes Skype for business

Posted: Sat Mar 04, 2017 3:46 pm
by jeffhsu
I had 2 PCs downloaded with MAPI Connector 2.7
I confirmed both of which crashes my Skype for business application whenever my skype for business starts up
In the event log, there are crashes logs that mention about MailEnableM32.dll

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: lync.exe
P2: 16.0.7766.2060
P3: 58a927f2
P4: MailEnableMS32.dll

After I uninstall ME Connector and also delete MailEnableMS32.dll from C:\Windows\SysWOW64
My skype for business works as normal

I hope you all can do something and do not allow it be incompatible with other programs

Re: ME Connector 2.7 crashes Skype for business

Posted: Wed Mar 08, 2017 2:32 am
by MailEnable-Ian
Hi,

I think the best way forward here would be to lodge a support ticket under "Upgrade" and provide more detailed information that way.