Sync on Mobile works only randomly

MailEnable Exchange ActiveSync (EAS) - for EAS enabled devices (including iPhone, Windows Phone 7, Android, Nokia, etc).
MailEnable-Ian
Site Admin
Posts: 9372
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Sync on Mobile works only randomly

Post by MailEnable-Ian » Thu Mar 11, 2021 5:26 am

Hi,

In order to capture the problem and errors you may need to disable the automated restarting and have the logging enabled. I know this is tedious but if you restart then you might not be able to determine when the problem occurs.
Regards,

Ian Margarone
MailEnable Support

Supermule
Posts: 11
Joined: Tue Mar 09, 2021 12:57 pm

Re: Sync on Mobile works only randomly

Post by Supermule » Thu Mar 11, 2021 4:59 pm

Hi Ian

Cant afford to lose a client with 200 users on RDP in the datacenters. It pays my rent so I need to run as stable as possible.

Supermule
Posts: 11
Joined: Tue Mar 09, 2021 12:57 pm

Re: Sync on Mobile works only randomly

Post by Supermule » Sat Mar 13, 2021 11:08 am

It seems its related to standby memory allcocated by the server itself.

I disabled the script and ran "emptystandbylist.exe" which runs every minute on a schedule.

It has run stable since then. (24hrs). I will let it run to see if something shows up.

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