[SOLVED]Missing information in System Overview / System Tray

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webshaun
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[SOLVED]Missing information in System Overview / System Tray

Post by webshaun » Tue Oct 23, 2012 12:37 am

Under the system overview tab in the system tray information, a lot of information about filtering is missing. v 6.61 Enterprise
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Shaun Rieman
Advanced Micro Technologies, LLC

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Re: Missing information in System Overview / System Tray

Post by webshaun » Tue Oct 30, 2012 12:01 am

6.64 didn't fix the problem. It is showing the fields, but all the data rows are 0.
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Shaun Rieman
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Re: Missing information in System Overview / System Tray

Post by MailEnable » Tue Oct 30, 2012 1:20 am

Hi Shaun, sorry for the confusion; unfortunately there was a problem with the build. The solution is to kill all instances of metray.exe and then download this into your MailEnable/Bin folder. http://www.mailenable.com/hotfix/metray.zip
You can double lick the metray.exe to launch the tray.
Regards, Andrew

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Re: Missing information in System Overview / System Tray

Post by webshaun » Tue Oct 30, 2012 11:54 am

MEtray now causes windows to pop up and confirm a security warning to run at startup. "The publisher could not be verified"
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Re: Missing information in System Overview / System Tray

Post by MailEnable » Tue Oct 30, 2012 1:02 pm

That is most likely because the server has UAC enabled - and it is being launched interactively.
ie: Perhaps UAC is warning when you launch it because it is being invoked as a user activation rather than being launched by the tray management.
I assume it runs fine once you OK the warning?

Perhaps if you logout and log back in again it will be fine (because it will be launched under the UI session rather than interactively).
Regards, Andrew

webshaun
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Re: Missing information in System Overview / System Tray

Post by webshaun » Tue Oct 30, 2012 1:08 pm

I imagine that UAC is being triggered because of some security issue with copying the new file instead of having the installer do it and apply permissions.
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Shaun Rieman
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Re: Missing information in System Overview / System Tray

Post by MailEnable » Tue Oct 30, 2012 1:17 pm

If thats the case, I think that can be fixed by selecting the file and accessing its security/activation properties.
The other alternative is to download and re-install, since the change was rolled into the current kits.
Regards, Andrew

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Re: Missing information in System Overview / System Tray

Post by webshaun » Tue Oct 30, 2012 1:22 pm

Thank you for that information. I'll wait till the next release or after hours for the reinstall. thank you!
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Shaun Rieman
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Re: Missing information in System Overview / System Tray

Post by MailEnable » Tue Oct 30, 2012 1:34 pm

Thanks Shaun. Those stats were moved to a different screen that shows in the V7 version of the tray (so they were not needed where they were - and were removed without realising the effect on the V6 installations).
We kind of rushed to get it back in - so so sorry for the confusion.
Regards, Andrew

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Re: Missing information in System Overview / System Tray

Post by webshaun » Tue Oct 30, 2012 1:40 pm

I assume 7 will be released soon? That would be great. Thank you!
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Shaun Rieman
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Re: Missing information in System Overview / System Tray

Post by MailEnable » Tue Oct 30, 2012 11:42 pm

Yes, it will be released in late November or earty December. Its been running production beta on pilot sites for a couple of months. The second phase of the beta will run for around 4 weeks.
Regards, Andrew

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