[SOLVED] Connector display issues on certain vers. of Win

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webshaun
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[SOLVED] Connector display issues on certain vers. of Win

Post by webshaun » Sat Nov 24, 2012 6:11 am

See screen shot below.
Image
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Shaun Rieman
Advanced Micro Technologies, LLC

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Re: Visual issues w/ connector on certain versions of Win/Of

Post by MailEnable » Mon Nov 26, 2012 12:30 am

Hi Shaun, to diagnose this will require us knowing which version of office and (more likely) details as to the resolution that it is running under.
The issue is more likely to be related to the OS/resolution/graphics card of the installation.
Does it only happen with the progress dialog?
Regards, Andrew

webshaun
Posts: 246
Joined: Wed May 25, 2005 8:37 pm
Location: NJ
Contact:

Re: Visual issues w/ connector on certain versions of Win/Of

Post by webshaun » Mon Nov 26, 2012 12:35 am

DPI text size on that system was set to large but it happens on my system too without the DPI change. I have Win 8 x 64 with Office 2013 final through TechNet.
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Shaun Rieman
Advanced Micro Technologies, LLC

MailEnable
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Posts: 4441
Joined: Tue Jun 25, 2002 3:03 am
Location: Melbourne, Victoria Australia

Re: Visual issues w/ connector on certain versions of Win/Of

Post by MailEnable » Mon Nov 26, 2012 5:37 am

I think Windows 8 changed from using 96 DPI to 120 DPI as standard - so that's probably the cause of the issue.
In any case, the dialogs need to be reworked to make them tollerate differnet DPI settings.
I have raised the issue and a Developer is looking at the problem. I expect it will be released in 1.52 of the connector (probably in a week or so).
Thx
Regards, Andrew

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Re: Visual issues w/ connector on certain versions of Win/Of

Post by MailEnable » Tue Nov 27, 2012 1:12 pm

They will be formally released next week, but these installations should address the DPI issue you mention:

http://www.mailenable.com/mesetup152_x32.exe
http://www.mailenable.com/mesetup152_x64.exe

They are in their final stages of testing - there are no additional changes expected before the release next week.
Thanks.
Regards, Andrew

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