pop3 auth problems

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miguel_pinto
Posts: 2
Joined: Wed Apr 10, 2013 10:08 am

pop3 auth problems

Post by miguel_pinto » Wed Apr 10, 2013 10:57 am

I have installed mailEnable Standard Edition on my server and everything works fine except pop3 authentication. The SMTP authentication works fine but getting the mail messages from the server returns an auth error. I tried with outlook and also with Thunderbird; the error is the same. Webmail works fine. Anyone can help me? I tried everything...
My pop3 debug log file shows this:
[04/10/13 14:32:27]****************** LOG FILE CLOSED ********************
[04/10/13 14:32:27]****************** LOG FILE STARTED *******************
04/10/13 14:32:27 ME-IXXXX: Loaded Postoffice Configuration Provider
04/10/13 14:32:27 ME-IXXXX: Loaded POP Configuration Provider
04/10/13 14:32:27 ME-IXXXX: Loaded Authentication Provider
[04/10/13 14:32:27]****************** LOG FILE STARTED *******************
04/10/13 14:32:27 Service Started
04/10/13 14:32:27 ME-I0082: Service binding to all addresses on port (110) for IPv4 family (2). Requires authentication 0
04/10/13 14:32:27 ME-IXXXX: Initalised Recv Message Master Thread
04/10/13 14:32:27 ME-I0076: Listening for connections
04/10/13 14:32:27 ME-I0082: Service binding to all addresses on port (110) for IPv6 family (23).
04/10/13 14:32:27 ME-IXXXX: Initalised Recv Message Master Thread
04/10/13 14:32:27 ME-I0076: Listening for connections

miguel_pinto
Posts: 2
Joined: Wed Apr 10, 2013 10:08 am

Re: pop3 auth problems

Post by miguel_pinto » Wed Apr 10, 2013 1:49 pm

And the debug log file of the SMTP connector shows this:
04/10/13 14:32:23 ME-I0145: Service Stopped
[04/10/13 14:32:23]****************** LOG FILE CLOSED ********************
[04/10/13 14:32:23]****************** LOG FILE STARTED *******************
04/10/13 14:32:23 ME-I0143: Service Loading Configuration Providers
04/10/13 14:32:23 ME-IXXXX: Loaded Address Map Provider
04/10/13 14:32:23 ME-IXXXX: Loaded Authentication Provider
04/10/13 14:32:23 ME-IXXXX: Loaded MEAISM Configuration Provider
04/10/13 14:32:23 ME-IXXXX: Loaded MEAIDP Directory Provider
04/10/13 14:32:23 ME-IXXXX: Loaded MEAILS Configuration Provider
04/10/13 14:32:23 ME-IXXXX: Loaded Postoffice Configuration Provider
04/10/13 14:32:23 ME-I0073: MEW2KDNS Initialized to use DNS Servers (8.8.8.8 8.8.4.4)
04/10/13 14:32:23 ME-I0141: Service Starting
04/10/13 14:32:23 ME-I0139: Outbound Mail Agent Initialised
04/10/13 14:32:23 ME-I0140: Standard Inbound Mail Agent Initialised
04/10/13 14:32:23 ME-I0065: [SYSTEM] Initalised Send Message Master Thread
04/10/13 14:32:23 ME-I0065: [SYSTEM] Resetting queued messages
04/10/13 14:32:23 ME-I0066: [SYSTEM] No outgoing message files in queue.
04/10/13 14:32:23 ME-I0077: Server Address IP Address:192.168.0.210
04/10/13 14:32:23 ME-I0077: Server Address IP Address:127.0.0.1
04/10/13 14:32:23 ME-I0079: Completed enumerating IP Interfaces
04/10/13 14:32:23 ME-I0082: Service binding to all addresses on port (25) for IPv4 family (2). Requires authentication 0
04/10/13 14:32:23 ME-IXXXX: Initalised Recv Message Master Thread
04/10/13 14:32:23 ME-I0076: Listening for connections
04/10/13 14:32:23 ME-I0082: Service binding to all addresses on port (25) for IPv6 family (23).
04/10/13 14:32:23 ME-IXXXX: Initalised Recv Message Master Thread
04/10/13 14:32:23 ME-I0144: Service Completed Loading Agents
04/10/13 14:32:23 ME-I0076: Listening for connections

MailEnable-Ian
Site Admin
Posts: 9227
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: pop3 auth problems

Post by MailEnable-Ian » Thu May 09, 2013 5:50 am

Hi,

The POP log file you provided does not show any inbound connections to the POP service. Are you able to telnet to the MailEnable POP service from the client machine?

IE: telnet domainname.com 110
Regards,

Ian Margarone
MailEnable Support

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