Not receiving some emails

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amjad905
Posts: 1
Joined: Thu Apr 18, 2013 9:14 pm

Not receiving some emails

Post by amjad905 » Thu Apr 18, 2013 9:23 pm

Hi,

I have stopped receiving emails from PayPal suddenly and have not changed any of the settings, does anyone know what could be causing this as emails from paypal suddenly stopped but can received emails from other user, and also when input my GMAIL Account Email address into PayPal it works but again when I switch to my own domain email it does not work :( Please let me know what I settings should I change in Mail Enable so that it starts to work again!

aahq
Posts: 183
Joined: Sat Aug 07, 2010 11:08 am

Re: Not receiving some emails

Post by aahq » Fri Apr 19, 2013 12:30 pm

Check your smtp logs and do a search on paypal.com

There may be some rejection message that helps solve the mystery.

Check whether you have managed to get yourself on a spam list of some kind. Check something like mxtoolbox.com and see if your external mail server is listed. I have seen some mail providers not want to send mail to people on spam lists.

Scott

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