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Junaid8756
Posts: 1
Joined: Sat Jul 26, 2014 11:49 am

attachment removed automatically

Post by Junaid8756 » Sat Jul 26, 2014 11:59 am

Hi,
I am facing strange issue.user from outside domain sending me e-mail with attachment. E- email received me but without any attachment.I don't have any antivirus installed on server which removed or scanned attachment.

please help me out where that attachment goes how and where i check the server logs.

MailEnable-Ian
Site Admin
Posts: 9028
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: attachment removed automatically

Post by MailEnable-Ian » Mon Jul 28, 2014 5:26 am

Hi,

MailEnable does not alter the message or remove attachments. The message maybe filtered prior to it being delivered to the recipient on the MailEnable server. Do you have a spam gateway that accepts the email and then forwards to the MailEnable server?
Regards,

Ian Margarone
MailEnable Support

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