Webmail crashing on EM 8.51 pro

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dariusf
Posts: 11
Joined: Thu Aug 14, 2014 2:08 pm

Webmail crashing on EM 8.51 pro

Post by dariusf » Fri Aug 22, 2014 1:06 pm

With super low activity I'm having the Webmail crash on EM 8.51 pro

Here are the details from the Windows event log. I can;t find much in the EM logs thats related. Are there steps I can take to get better debug?

Event Id 1301 ASP.NET 4.0.30319.0

EventLogProvider
/
System.Web.HttpException (0x80004005): The EventLogWebEventProvider provider failed to log an event with the error code 0x80070008. at System.Web.Management.EventLogWebEventProvider.ProcessEvent(WebBaseEvent eventRaised) at System.Web.Management.WebBaseEvent.RaiseInternal(WebBaseEvent eventRaised, ArrayList firingRuleInfos, Int32 index0, Int32 index1)

Event Id 1309 ASP.NET 4.0.30319.0

An unhandled exception has occurred.
8/22/2014 6:57:40 AM
8/22/2014 11:57:40 AM
7581eebb1b1b4395993bc7aa3f7d9404
76
4
0
/LM/W3SVC/20/ROOT-1-130531804337451478
Full
/
C:\Mail Enable\Bin\NetWebMail\
WINUPDATE

6872
w3wp.exe
WINUPDATE\IME_ADMIN
OutOfMemoryException
Exception of type 'System.OutOfMemoryException' was thrown. at System.String.Concat(String str0, String str1) at MailEnable.Clients.WebMail.ScriptTranslationsArray.x8bfa157ac77213ad(String xecdb691bd5b6abb3, String x667f187de9b1fd1e) at MailEnable.Clients.WebMail.ScriptTranslationsArray.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
http://mail.xxxxxxxx.com/Mondo/lang/sys ... 2900316898
/Mondo/lang/sys/client.aspx
50.196.xx.xx

False

WINUPDATE\IME_ADMIN
17
WINUPDATE\IME_ADMIN
False
at System.String.Concat(String str0, String str1) at MailEnable.Clients.WebMail.ScriptTranslationsArray.x8bfa157ac77213ad(String xecdb691bd5b6abb3, String x667f187de9b1fd1e) at MailEnable.Clients.WebMail.ScriptTranslationsArray.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

MailEnable-Ian
Site Admin
Posts: 9029
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Webmail crashing on EM 8.51 pro

Post by MailEnable-Ian » Mon Aug 25, 2014 12:06 am

Hi,

First step upgrade to version 8.52 to see if the error persists as there fixes to web mail maybe the problem your seeing.
Regards,

Ian Margarone
MailEnable Support

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