Upgrade Mailenable Standard to EnterprisEdition in Plesk 11

[RituDevi]

Hi,

I have deployed Plesk 11 in my environment. Now my customers are using MailEnable for mailing solution. Now one of my customers wants to enable SSL/TLS for their site. I found SSL/TLS is not possible and only pro, enterprise is provide this option. Before enabling enterprise or pro editionI want to install the enterprise or pro in that machine. Now I have some question regarding the edition upgrade,

1. What is the risk factor I have to check before upgrade?
2. Is there any down time for edition upgrade?
3. What are items I need to backup and restore before/after upgrade?
4. If the edition upgrade is failed, can I revert back to old state?
5. If one user goes to enterprise or Pro can I keep others are same STD edition?

[MailEnable-Ian]

HI,

Have you reviewed the following article: http://forum.mailenable.com/viewtopic.php?f=7&t=27891

[RituDevi]

Hi Ian,
Thanks for the reply. As per my understanding from the forum, http://forum.mailenable.com/viewtopic.php?f=7&t=27891. We can upgrade the Edition using Parallels Plesk Automation. Please correct me, if I wrong. Also I want to know,

1. What is the risk factor I have to check before upgrade?
2. Is there any down time for edition upgrade?
3. What are items I need to backup and restore before/after upgrade?
4. If the edition upgrade is failed, can I revert back to old state?
5. If one user goes to enterprise or Pro can I keep others are same STD edition?

[MailEnable-Ian]

Hi,

1. What is the risk factor I have to check before upgrade?

There is no risk factor. The upgrade is straight forward and has minimal downtime. It will detect your current configuration and data and provide an option to preserve it.

2. Is there any down time for edition upgrade?

See above

3. What are items I need to backup and restore before/after upgrade?

http://www.mailenable.com/kb/content/ar ... D=me020024

4. If the edition upgrade is failed, can I revert back to old state?

http://www.mailenable.com/kb/content/ar ... D=me020024

5. If one user goes to enterprise or Pro can I keep others are same STD edition?

No.

[RituDevi]

Thanks Ian. Thanks for the valuable reply from you.