Issue with MAPI on Outlook 2016

Raise/discuss any potential issues with MailEnable for consideration in project issue register.
Post Reply
webshaun
Posts: 246
Joined: Wed May 25, 2005 8:37 pm
Location: NJ
Contact:

Issue with MAPI on Outlook 2016

Post by webshaun »

MAPI connector when installed on Outlook 2016 seems to cause the mouse pointer to flip between the normal pointer and "busy" pointer. It is a consistent on-off-on-off pattern. It's intolerable and makes the entire computer annoying to use. Had to uninstall.
---
Shaun Rieman
Advanced Micro Technologies, LLC

eMiz0r
Posts: 1
Joined: Fri Dec 04, 2015 3:27 pm

Re: Issue with MAPI on Outlook 2016

Post by eMiz0r »

The MAPI connector for Outlook does not support Outlook 2016. The "busy icon" is because of windows error reporting. The search index is constantly crashing (almost every 2 seconds) with this error:

Faulting application name: SearchProtocolHost.exe, version: 7.0.10240.16431, time stamp: 0x55c9b4c0
Faulting module name: MSMAPI32.DLL, version: 0.0.0.0, time stamp: 0x564329b8
Exception code: 0xc0000409
Fault offset: 0x000017e8
Faulting process ID: 0x1958
Faulting application start time: 0x01d12ea7f8901866
Faulting application path: C:\Windows\sysWow64\SearchProtocolHost.exe
Faulting module path: C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1043\MSMAPI32.DLL
Report ID: e4ac0d73-dfec-4006-9a25-1453e451cc35
Faulting package full name:
Faulting package-relative application ID:

This is quite annoying as Microsoft is now actively pushing towards upgrading to Office 2016 since this week.

adz
Posts: 18
Joined: Wed Jul 16, 2014 5:20 am

Re: Issue with MAPI on Outlook 2016

Post by adz »

Not only that the search indexing doesn't appear to work with Outlook 2016.

I have tried on two computers.

webshaun
Posts: 246
Joined: Wed May 25, 2005 8:37 pm
Location: NJ
Contact:

Re: Issue with MAPI on Outlook 2016

Post by webshaun »

Confirmed, indexing doesn't work on 2016 with MAPI.
---
Shaun Rieman
Advanced Micro Technologies, LLC

Post Reply