Re-logins randomly get stuck in Chrome

Discussion regarding the Standard version.
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Adley
Posts: 3
Joined: Mon Feb 17, 2014 1:38 pm

Re-logins randomly get stuck in Chrome

Post by Adley »

Hi,

I'm running ME standard edition V7.06 with Web Client 2.0 on a couple of Windows Servers 2008 R2 SP 1 with Parallels Plesk 11.0.9.

Quite recently, my clients started reporting a very weird phenomenon. When they login, then logout and try to log back in, the interface gets stuck at 'Loading'. This has been reported only by Chrome users and that too quite intermittently. Have never been able to replicate the behavior by any other browsers (even chromium); which leads me to believe that some Chrome update is causing it . Strangely, clearing browser cache seems to fix it for that session.

I'm pretty much staring at a blank wall trying to figure this out. Any body else facing this or clues to get to the bottom of it?

Thanks,
Adley

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Re-logins randomly get stuck in Chrome

Post by MailEnable-Ian »

Hi,

Please download version 8.02 and perform the upgrade and retest as 7.06 is outdated and may contain issues contributing to your problems.

http://www.mailenable.com/Standard802.exe
Regards,

Ian Margarone
MailEnable Support

Adley
Posts: 3
Joined: Mon Feb 17, 2014 1:38 pm

Re: Re-logins randomly get stuck in Chrome

Post by Adley »

Thanks Ian,

I'll try this and see if there's any relief.

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