Mail bouncing back from some recipients, by not all.

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rich516
Posts: 3
Joined: Sat May 19, 2018 4:41 am

Mail bouncing back from some recipients, by not all.

Post by rich516 » Sat May 19, 2018 11:56 pm

Hi All,

My emails from my website are not getting to some, but are getting to others. I have checked for malware, and the message is not spammy--a pretty standard sign up validation email.

Does anyone know what would cause this? Below is one of the messages that bounced back.


MailEnable: Message could not be delivered to some recipients.
The following recipient(s) could not be reached:

Recipient: [SMTP:xxxxx@hotmail.com]
Reason: 552 5.2.0 K8eAfRUiNw3qi :: ded :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.1 cv=MIHA4Jtl c=1 sm=1 tr=0 p=yLZDGTbPAAAA:8 a=ybPA0OfWT0a10nVuho2Weg==:117 a=ybPA0OfWT0a10nVuho2Weg==:17 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=VUJBJC2UJ8kA:10 a=r77TgQKjGQsHNAKrUKIA:9 a=3j4BkbkPAAAA:8 a=JqEG_dyiAAAA:8 a=soyUDWbWuteqQrRqIW4A:9 a=wPNLvfGTeEIA:10 a=AqsR8jXBYHgA:10 a=2hfT2BMxNXQA:10 a=sS8pAsIuAAAA:8 a=C4D2QPDNKt77Bm_iRmAA:9 a=X26Ps

rich516
Posts: 3
Joined: Sat May 19, 2018 4:41 am

Re: Mail bouncing back from some recipients, by not all.

Post by rich516 » Mon May 21, 2018 3:16 pm

Ok, it seems the issue is a little more. I also have in-site notifications (when a user creates a post, responds to a post, etc.) and notice that not all of these go through either.

The strange thing is that the same email address is receiving some, but not others.

Any thoughts? I am at a loss and it is really impacting the site. Both in terms of allowing people to sign up, and then updating users when things happen on the site.

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