index file does not seem to update correctly

Discussion regarding the Standard version.
Post Reply
disco_ian
Posts: 2
Joined: Wed Jun 20, 2018 2:31 pm

index file does not seem to update correctly

Post by disco_ian » Fri Jul 27, 2018 9:24 am

Hi,
I have the latest version of mail enable installed and running on my server however it would seem that the index file for my inbox has issues.

If I log in via web mail and delete all my junk files. then log out. then log into my server and delete the index and folder files from the inbox folder. then log back into web mail all is well.

But i have to do it this way. If i use my 3rd party email client to delete emails they just stay there, often doubling up each time i delete so i can end up with 10 or more of the same mail.

Any ideas?

I have checked the IME_ADmin has full control of parent and child folders

Thanks in advance
Ian

MailEnable-Ian
Site Admin
Posts: 9162
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: index file does not seem to update correctly

Post by MailEnable-Ian » Sun Jul 29, 2018 11:21 pm

Hi,

What email client are using to connect to download and delete mail from your MailEnable account? And what protocol did you specify in your email client account settings? I.e IMAP or POP? What exact version are you running of Standard edition (10.18?)?
Regards,

Ian Margarone
MailEnable Support

Post Reply