Yesterday, for the first time in 15 years, I had an inbound email dropped into the Junk E-mail folder and I'm trying to figure out why.
The PO debug file contained this:
Code: Select all
08/26/18 14:38:58 [FB8D1EF9690240F9B2C8C2C63ADBFA81.MAI] Skipping autoresponse from PO=mydomain.tld MBX=user to [SMTP:email@example.com] as the message is flagged as bulk. 08/26/18 14:39:00 [FB8D1EF9690240F9B2C8C2C63ADBFA81.MAI] Delivered message from [SMTP:firstname.lastname@example.org] to PO=mydomain.tld MBX=user FLD=\Junk E-mail
Code: Select all
Received: from mail.mydomain.tld ([192.168.11.19]) by mydomain.tld with MailEnable ESMTP; Sun, 26 Aug 2018 14:38:56 +1000 Received: from mail14.tpgi.com.au (mail14.tpgi.com.au [188.8.131.52]) by mail.mydomain.tld (Postfix) with ESMTP id C67533C9B4 for <email@example.com>; Sun, 26 Aug 2018 14:38:56 +1000 (AEST) X-TPG-Junk-Status: Message not scanned X-TPG-Antivirus: Passed DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=tpg.com.au; s=alpha; t=1535258330; bh=OgKKiPo7eRLemj2fThfYzFJ3cPci9EofmFyfwxRV6Sg=; h=X-TPG-Abuse:Date:From:Message-Id:To:Subject; b=BaipgZO6xaSMN+Ugxn3ScYrumP1E9kovaYmrxPmnGW4sxM0zgJ+Nr0SjwEk0mFmH9 2LcxXteipCqZliC8mQ+aqMVHY/WT3//gYjWAM/QytaDpoINKOT8eq4uY4xldMZkNJO 2uIKieF4Cpmzo5BZ0U1EdsvZhppnIsaGQzp0ebYE= X-TPG-Abuse: host=spool-host10.tpgi.com.au; ip=184.108.40.206; date=Sun, 26 Aug 2018 14:38:50 +1000 Received: from spool-host10.tpgi.com.au (spool-host10.tpgi.com.au [220.127.116.11]) by mail14.tpgi.com.au (envelope-from firstname.lastname@example.org) (8.14.3/8.14.3) with ESMTP id w7Q4clYb026241 (version=TLSv1/SSLv3 cipher=DHE-RSA-AES256-SHA bits=256 verify=FAIL) for <email@example.com>; Sun, 26 Aug 2018 14:38:50 +1000 Received: from spool-host10.tpgi.com.au (localhost [127.0.0.1]) by spool-host10.tpgi.com.au (8.13.8/8.13.8) with ESMTP id w7Q4clui004517 for <firstname.lastname@example.org>; Sun, 26 Aug 2018 14:38:47 +1000 Received: (from root@localhost) by spool-host10.tpgi.com.au (8.13.8/8.13.8/Submit) id w7Q4ckGI004503; Sun, 26 Aug 2018 14:38:46 +1000 Date: Sun, 26 Aug 2018 14:38:46 +1000 From: email@example.com Message-Id: <201808260438.w7Q4ckGI004503@spool-host10.tpgi.com.au> To: firstname.lastname@example.org Subject: Re: RE: Credit Card Expiry Reminder References: <201808202000.w7KK0iG0020617@mail16.tpgi.com.au> <email@example.com> In-Reply-To: <firstname.lastname@example.org> X-Loop: Auto reply Precedence: junk Return-Path: <email@example.com> Dear Customer, Thank you for contacting us. We aim to respond to all enquiries within 1 business day. If the matter is urgent, please feel free to contact us at 13 14 23 (option 3). If your concern is technical, you may contact our Helpdesk Support at 13 14 23 option 2. Should you wish to view your payments, update your credit card details or make other changes to your account, please visit www.tpg.com.au/account. You may be able to find the answer to your question on TPG Community. It is a one stop shop for TPG customer help and support. Check it out today at community.tpg.com.au Kind Regards, TPG Customer Service Telephone: 13 14 23 (option 3) Fax: 02 9850 0813 63-65 Waterloo Road, Macquarie Park NSW 2113 firstname.lastname@example.org | www.tpg.com.au TPG Telecom (ASX: TPM)