Hello everyone, I have a problem with my email server.
When trying to send an email through a script through mail.domain.com, I get the error "The transport failed to connect to the server."
but if you change mail.domain.com by IP, send normally.
Anyone have any tips?
The transport failed to connect to the server.
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- Posts: 7
- Joined: Thu May 09, 2019 5:22 pm
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: The transport failed to connect to the server.
Hi,
Does the mail.domain.com resolve to the MailEnable servers IP address? Are you able to telnet to mail.domain.com on port 25 and receive a MailEnable SMTP response?
Does the mail.domain.com resolve to the MailEnable servers IP address? Are you able to telnet to mail.domain.com on port 25 and receive a MailEnable SMTP response?
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
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- Posts: 7
- Joined: Thu May 09, 2019 5:22 pm
Re: The transport failed to connect to the server.
Hi Ian,
thanks for answering.
returns the following:
is correct?
thanks for answering.
returns the following:
Code: Select all
telnet mail.domain.com 25
220 mail.domain.com ESMTP MailEnable Service, Version: 10.12-- ready at 05/15/19 21:29:10
telnet mail.domain.com 587
220 mail.domain.com ESMTP MailEnable Service, Version: 10.12-- ready at 05/15/19 21:31:20
telnet 200.1.2.3 25
220 mail.domain.com ESMTP MailEnable Service, Version: 10.12-- ready at 05/15/19 21:33:50
telnet 200.1.2.3 587
220 mail.domain.com ESMTP MailEnable Service, Version: 10.12-- ready at 05/15/19 21:35:01
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: The transport failed to connect to the server.
Hi,
Yes that is correct. You will need to try your tests again and then inspect the MailEnable SMTP activity and debug log files to troubleshoot further.
Yes that is correct. You will need to try your tests again and then inspect the MailEnable SMTP activity and debug log files to troubleshoot further.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support