Could not get message

Discussion regarding the Standard version.
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hanoch
Posts: 2
Joined: Tue Nov 19, 2019 12:41 pm

Could not get message

Post by hanoch » Tue Nov 19, 2019 12:48 pm

Hi,

I'm having an issue with specific emails in the Webmail.
when you choose those emails, you get an error: Could not get message.
could not get message.JPG
could not get message.JPG (88.69 KiB) Viewed 7092 times
I've started full logging for the webmail and it does not show any error,
same as other logs I've checked: postoffice (Activity & Debug).
I've added permissions to everyone - Full control to make sure it's not a permissions issue.

other emails are shown OK.

did any one know this issue?

tahnk you,
Hanoch

Gab
Posts: 1
Joined: Tue Nov 26, 2019 10:13 am
Location: UK

Re: Could not get message

Post by Gab » Tue Nov 26, 2019 10:25 am

Take a look at following discussion thread. Hope it will help.

https://www.mailenable.com/forum/viewtopic.php?t=40359
Go Green!

hanoch
Posts: 2
Joined: Tue Nov 19, 2019 12:41 pm

Re: Could not get message

Post by hanoch » Fri Nov 29, 2019 7:38 am

Hi,

thanks for the help,
we found that was related to the EML file itself and not to the server.

thank you again for the help!

Hanoch

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