Consolidate emails with duplicated recipients

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JoeIT
Posts: 5
Joined: Mon Apr 11, 2016 9:32 am

Consolidate emails with duplicated recipients

Post by JoeIT » Thu Aug 13, 2020 8:18 am

A user's email address (e.g., user@example.com) is a member of an email group (e.g., project-group@example.com). When a sender send an email to "project-group@example.com" and cc: user@example.com, the user will receive this email twice in his mailbox.

Is there any method in MailEnable configuration or filtering to resolve this issue such that the user receives the email once only in his mailbox?

We are using Professional Edition 10.30.

Thanks
Joe

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