Android & iMap with MailEnable
Android & iMap with MailEnable
Hello,
I am wondering if other android users are having any trouble with mail app receiving mail from a Mail Enable iMap server.
I have MailEnable 4, and iMap works fine with Thunderbird. However, on my Droid X, the mail app never sees new mail. It was able to get mail from the server when I first created the mail account on the droid, but after that I never get any new mail.
Thanks in advance.
Todd
I am wondering if other android users are having any trouble with mail app receiving mail from a Mail Enable iMap server.
I have MailEnable 4, and iMap works fine with Thunderbird. However, on my Droid X, the mail app never sees new mail. It was able to get mail from the server when I first created the mail account on the droid, but after that I never get any new mail.
Thanks in advance.
Todd
Todd Goepferd
http://www.clicklogicinc.com
http://www.clicklogicinc.com
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Re: Android & iMap with MailEnable
Hi,
Are you running the latest version 4.26 of MailEnable? Also what version of the Android OS and the email client being used that is running on the device?
Are you running the latest version 4.26 of MailEnable? Also what version of the Android OS and the email client being used that is running on the device?
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
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Re: Android & iMap with MailEnable
Mailenable 5.07 and a Motorola Droid X do not work with IMAP. The Droid will pull some emails. Randomly it gets new emails over time. It never retrieves a complete list of all emails.
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Re: Android & iMap with MailEnable
I am having the exact same problem on all my phones. HTC EVO and Moto Atrix. Iphones seem to be ok. I am running Android 2.3 on both phones. ME ver. 4.26.
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Re: Android & iMap with MailEnable
Has anyone else had any issues? Is Mailenable dead? I am looking to upgrade to the latest but this imap issue is a deal breaker. My other options are a hosted solution? Anyone in tech support around!
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Re: Android & iMap with MailEnable
Anyone? Anyone?
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Re: Android & iMap with MailEnable
We have two Android's here working with IMAP and I have worked with many other people while supporting SyncML who have not mentioned anything about IMAP problems so without seeing the IMAP logs I am not sure I can tell you any more. You will need to submit a support request via the MailEnable web site and send through the IMAP debug and activity logs along with details of the mailbox that is connecting and time so we can see if there is anything obvious.
Regards,
Product Services
MailEnable Pty Ltd
To keep track of all ME company updates and version releases you should subscribe to the MailEnable list at http://www.mailenable.com or the RSS feed http://www.mailenable.com/rss.
Product Services
MailEnable Pty Ltd
To keep track of all ME company updates and version releases you should subscribe to the MailEnable list at http://www.mailenable.com or the RSS feed http://www.mailenable.com/rss.
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Re: Android & iMap with MailEnable
I had issues with the default "Messaging" program working correctly with IMAP. Once I installed another mail application (K-9 Mail) I have not had a single issue since. Dump the default mail programs and you should be fine.
Good Luck,
Brice
Good Luck,
Brice
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Re: Android & iMap with MailEnable
I second that. The default email app on Android does not work with MailEnable IMAP properly. K9 as well as mailDroid seem to work fine.
Re: Android & iMap with MailEnable
we have just been sold MailEnable and had it installed by our vendor, who states that mobile sync to any phone is possible. We are waiting to find out how to make that work, but I'm trying to figure it out in the meantime, as they have not been responsive enough. Has anyone made Corporate Active Sync on the Android work yet? We want to sync Mail, Calendars and Contacts, just as we did with Exchange.
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Re: Android & iMap with MailEnable
Hi,
http://www.mailenable.com/documentation/Professional
MailEnable does not provide Active Sync for mobile devices. However it does provide SyncML which is used for synchronization of "Calendar Appointments", "tasks" and "Contacts". It does not have the ability to sync mail. You will find more information about SyncML within the MailEnable documentation.Has anyone made Corporate Active Sync on the Android work yet? We want to sync Mail, Calendars and Contacts, just as we did with Exchange.
http://www.mailenable.com/documentation/Professional
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
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Re: Android & iMap with MailEnable
Does anyone (Ben) have suggestions on what settings affect the IMAP functions in ME and Android. I am continuing to have the issue of deleted messeges not actually deleting and then being reloaded as new messages on next check in. Here's the step by step:
Config
ME Pro 5.07
Samsung Charge (droid) w/ default mail client
Webmail Client
2 separate accounts/domains
TEST 1
1. New mail arrives (Droid)
2. Delete mail (unread)
3. Refresh mail client
4. Same mail arrives as unread
TEST 2
1. New mail arrives (Droid)
2. Read mail
3. Delete mail
3. Refresh mail client
4. Same mail arrives as unread
TEST 3
1. New mail arrives (Droid)
2. Delete mail (unread)
3. Login to webmail
3. Email is marked as unread and ready for deletion (line through the email info)
4. Same mail arrives as unread on droid
It is clear that there is something in the config or functionality of ME in regards to IMAP that is not working as needed. Anyone with tips of this to check/config would be greatly appreciated.
P.S. I had been using IMAP on my iPhone for over a year with the current config without issue.
Config
ME Pro 5.07
Samsung Charge (droid) w/ default mail client
Webmail Client
2 separate accounts/domains
TEST 1
1. New mail arrives (Droid)
2. Delete mail (unread)
3. Refresh mail client
4. Same mail arrives as unread
TEST 2
1. New mail arrives (Droid)
2. Read mail
3. Delete mail
3. Refresh mail client
4. Same mail arrives as unread
TEST 3
1. New mail arrives (Droid)
2. Delete mail (unread)
3. Login to webmail
3. Email is marked as unread and ready for deletion (line through the email info)
4. Same mail arrives as unread on droid
It is clear that there is something in the config or functionality of ME in regards to IMAP that is not working as needed. Anyone with tips of this to check/config would be greatly appreciated.
P.S. I had been using IMAP on my iPhone for over a year with the current config without issue.
Re: Android & iMap with MailEnable
I can confirm that the default Moto Atrix (current version: 2.3.4) email program does not function with MailEnable using IMAP.
K-9 mail on the Atrix works ok with Mailenable using IMAP.
K-9 mail on the Atrix works ok with Mailenable using IMAP.
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Re: Android & iMap with MailEnable
Hi,
Anyone that is running an older version of MailEnable 5.x please upgrade to the latest version located on our downloads page to ensure that you have the latest fixes to the MailEnable core services to eliminate problems within an older version. If the problems persist when trying to connect via IMAP on the android devices please advise.
Anyone that is running an older version of MailEnable 5.x please upgrade to the latest version located on our downloads page to ensure that you have the latest fixes to the MailEnable core services to eliminate problems within an older version. If the problems persist when trying to connect via IMAP on the android devices please advise.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
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Re: Android & iMap with MailEnable
@Ian
I upgraded to the new 5.5 this morning with no change in this behavior. All new messages remain unread and un-deleted when marked from my adroid mail client. Webmail still shows a correct listings as does the iPhone.
I recreated the Android mail account also today in an attempt to re-sync. No change.
I upgraded to the new 5.5 this morning with no change in this behavior. All new messages remain unread and un-deleted when marked from my adroid mail client. Webmail still shows a correct listings as does the iPhone.
I recreated the Android mail account also today in an attempt to re-sync. No change.