[SOLVED] - Wrong version number, never see updates..

[marcotibben]

I just installed version Pro 6.60.. but my version number keeps saying enterprise 3.63.. (When starting mailenable, looking at the system overview, and checking the diagnostic report..)
I had enterprise 3.63 a long time ago and didnt think the version number would be important after downgrading and installing PRO 6.02 earlier, but i never get notifications of updates either..
So now i´m thinking it DOES matter..

Anybody any experience with this? Or knows how to reset/correct this?
Installing updates hasnt correct the problem this far..

Running on windows server 2003 R2 SP2, Mailenable PRO 6.60

Thanks!

Marco

[MailEnable-Ian]

Hi,

It sounds like there are registry entries that are present for the old version of Enterprise. Open Windows regedit and navigate to:

32bit OS: HKEY_LOCAL_MACHINE\SOFTWARE\Mail Enable\Mail Enable
64bit OS: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mail Enable\Mail Enable

If you see registry keys that point to the old version 3.63 Enterprise then delete them and then run the diagnostic report.

[marcotibben]

BETTER!

thanks!

Hi,

It sounds like there are registry entries that are present for the old version of Enterprise. Open Windows regedit and navigate to:

32bit OS: HKEY_LOCAL_MACHINE\SOFTWARE\Mail Enable\Mail Enable
64bit OS: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mail Enable\Mail Enable

If you see registry keys that point to the old version 3.63 Enterprise then delete them and then run the diagnostic report.