Postoffice > Redirection handling > Remail from mailbox not working

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Polderdijk
Posts: 7
Joined: Fri Apr 10, 2009 3:32 pm

Postoffice > Redirection handling > Remail from mailbox not working

Post by Polderdijk » Mon Oct 29, 2018 3:15 pm

I can't fix the problem MailEnable keep mailing from the original mailadres insteed of the user mailbox address on mailforwarding.

My mailserver keeps getting on blacklists and many items in the outbound SMTP queueu due to this problem.

After applying the registry key described here: https://www.mailenable.com/kb/content/a ... D=ME020480 the adding to blacklist is reduced, but not totaly fixed.

Why the setting in Postoffice Settings > Under 'General Settings' Redirection handling > Remail from mailbox is not working. If this option is working correctly, all problems are gone!

Current version is ME Pro 10.19

Some data from the message tracker:

Code: Select all

10/29/18 16:09:57	SMTP-OU	1F8DD2E8B38A4CF097672F056C03C1B8.MAI	1676	108.177.126.26	CONN		220 mx.google.com ESMTP d6-v6si2733106eja.115 - gsmtp	0	55		[replace subject]
10/29/18 16:09:57	SMTP-OU	1F8DD2E8B38A4CF097672F056C03C1B8.MAI	1676	108.177.126.26	EHLO	EHLO mail02.skyhost.systems	250-mx.google.com at your service, [136.144.139.3]	29	169		[replace subject]
10/29/18 16:09:57	SMTP-OU	1F8DD2E8B38A4CF097672F056C03C1B8.MAI	1676	108.177.126.26	EHLO	STARTTLS	220 2.0.0 Ready to start TLS	10	30		[replace subject]
10/29/18 16:09:57	SMTP-OU	1F8DD2E8B38A4CF097672F056C03C1B8.MAI	1676	108.177.126.26	EHLO	EHLO mail02.skyhost.systems	250-mx.google.com at your service, [136.144.139.3]	29	155		[replace subject]
10/29/18 16:09:57	SMTP-OU	1F8DD2E8B38A4CF097672F056C03C1B8.MAI	1676	108.177.126.26	MAIL	MAIL FROM:<notification@facebookmail.com> SIZE=15391	250 2.1.0 OK d6-v6si2733106eja.115 - gsmtp	54	44		[replace subject]
10/29/18 16:09:57	SMTP-OU	1F8DD2E8B38A4CF097672F056C03C1B8.MAI	1676	108.177.126.26	RCPT	RCPT TO:<xxxxxxxxxx@gmail.com>	250 2.1.5 OK d6-v6si2733106eja.115 - gsmtp	39	44		[replace subject]
10/29/18 16:09:57	SMTP-OU	1F8DD2E8B38A4CF097672F056C03C1B8.MAI	1676	108.177.126.26	DATA	DATA	354  Go ahead d6-v6si2733106eja.115 - gsmtp	6	45		[replace subject]
10/29/18 16:09:58	SMTP-OU	1F8DD2E8B38A4CF097672F056C03C1B8.MAI	1676	108.177.126.26	DATE	.	421-4.7.0 [136.144.139.3      15] Our system has detected an unusual rate of	15403	432		[replace subject]
10/29/18 16:09:58	SMTP-OU	1F8DD2E8B38A4CF097672F056C03C1B8.MAI	1676	108.177.126.26	QUIT	QUIT	-	6	0		[replace subject]

Code: Select all

10/29/18 16:09:57	ME-IXXXX: [1F8DD2E8B38A4CF097672F056C03C1B8.MAI] DNS resolved to the following record: IP Address=108.177.126.26, Family=2, Type=1, Protocol=6
10/29/18 16:09:58	ME-I0148: [1F8DD2E8B38A4CF097672F056C03C1B8.MAI] DATE (DATA Termination) command failed with temporary return code.
10/29/18 16:09:58	ME-E0034: [1F8DD2E8B38A4CF097672F056C03C1B8.MAI] DATA command returned with a 421 response, meaning that the entire message should be retried.
10/29/18 16:09:58	ME-I0009: [1F8DD2E8B38A4CF097672F056C03C1B8.MAI] Remote server has closed connection after 0 milliseconds. Server Response: (-)
10/29/18 16:09:58	ME-E0033: [1F8DD2E8B38A4CF097672F056C03C1B8.MAI] DATA Transmission failed.
10/29/18 16:09:58	ME-E0059: [1F8DD2E8B38A4CF097672F056C03C1B8.MAI] Message Delivery Failure. Attempt (2): Domain (gmail.com) returned temporary error for email. Message has been requeued.
If MailEnable would change the MAIL FROM:<notification@facebookmail.com> SIZE=15391 to the users mailbox, than everything would work as expected!

Thanks for a solution!

Polderdijk
Posts: 7
Joined: Fri Apr 10, 2009 3:32 pm

Re: Postoffice > Redirection handling > Remail from mailbox not working

Post by Polderdijk » Mon Oct 29, 2018 3:27 pm

I need to add some extra information.

This user as a postoffice without Mailboxes. Only Groups. Maybe thats the reason this not works correctly?

MailEnable-Ian
Site Admin
Posts: 9028
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Postoffice > Redirection handling > Remail from mailbox not working

Post by MailEnable-Ian » Thu Nov 08, 2018 1:07 am

Hi,
After applying the registry key described here: https://www.mailenable.com/kb/content/a ... D=ME020480 the adding to blacklist is reduced, but not totaly fixed.
Disabling that registry key means that any messages that are marked as spam that are to be delivered to the users Junk Email folder will be redirected (if the mailbox has a redirection enabled).I cant see how this would have improved your problem and reduced the possibilities of the server blacklisted since it would forward messages marked as spam.

As for the option to remail from mailbox address not sure why this would not be working since there has been no changes to this option for quite sometime. Did you restart the postoffice connector after changing the option?
Regards,

Ian Margarone
MailEnable Support

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