Policies Tab removed from mailenable 10.20

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gene_acres
Posts: 40
Joined: Tue Aug 01, 2006 4:18 am
Location: Denver

Policies Tab removed from mailenable 10.20

Post by gene_acres » Wed Jan 02, 2019 5:03 pm

Happy New Year Forum

I was trouble shooting an issue where my mail server 10.20 was getting many 451 Policy Violation errors in the log files. I finally realized I had the Enable Abuse Detection and Prevention box checked. The problem with doing that is we have a spam filter native to the email server. So all email coming into Mail Enable looks as though it is coming from the same IP Address. So during heavy use of the mail server it stops receiving email completely. It blocks it all for 1 hour. I unchecked that box and now I no longer have the policy tab under Local Host Properties. How do I get the Policy tab back there?

Gene Lucas

Admin
Site Admin
Posts: 827
Joined: Mon Jun 10, 2002 6:31 pm
Location: Melbourne, Victoria, Australia

Re: Policies Tab removed from mailenable 10.20

Post by Admin » Thu Jan 03, 2019 3:54 am

Hi,

Did the page disappear immediately when you unselected it? Or did you close/reopen the administration program? Is it still missing when you reopen the admin program? When the page is shown depends on the licensing, it is checking for either the Enterprise version or version 8 or later of Professional. Are any other the other tabs missing (there is General, Policies, Auth Policies, Facebook, Autodiscovery, Web Services, Auditing and SSL)?

gene_acres
Posts: 40
Joined: Tue Aug 01, 2006 4:18 am
Location: Denver

Re: Policies Tab removed from mailenable 10.20

Post by gene_acres » Thu Jan 03, 2019 2:23 pm

I did this at home and the next day at the office I brought it up to show another administrator what I had had done. That's when I noticed it was missing. All the other tabs are still there.

Gene

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