Outlook Resiliency - Not Working For 1 User

Discussion for developers using MailEnable.
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AndrewJMartin
Posts: 1
Joined: Mon Nov 20, 2017 12:57 pm

Outlook Resiliency - Not Working For 1 User

Post by AndrewJMartin » Mon Nov 20, 2017 1:04 pm

I am using Mail Enable with a resiliency fix that prevents Outlook from disabling the plug-in:
[HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Office\16.0\Outlook\resiliency\addinlist]
"MailEnable.MAPIAddin"="1"

This has worked for all except 1 of our users who's plug-in is disabled everyday at start-up. I have confirmed the fix has been applied and that the Anti-Virus is not responsible.

So I was hoping someone could explain how outlook could be disabling the add-in and how I can fix it.

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