Reinstating mailboxes and subfolders

For any other discussion relating to MailEnable.
Post Reply
Tom32y
Posts: 1
Joined: Fri May 08, 2015 8:00 am

Reinstating mailboxes and subfolders

Post by Tom32y » Fri May 08, 2015 8:06 am

Hi,

I'm very new to all of this so sorry for any basic questions.

We have just had the hard drive in our server fail, and apparently our web guy didnt think to setup any backups.

We have a fresh install on the server now with plesk and mailenable. I'm trying to work out the best way of reinstating all previous mailboxes onto the server. I had tried creating the user in plesk and then copying the postbox folder across from the old hard drive to the new one, this partially works. When I log into webmail I can see all emails and subfolders as I should, however if i add the details to outlook it cannot view the subfolders.

Is there something im missing from this? is there a setting that can be changed, or another folder that needs to be copied across? Or is it best to stop all mailenable services on the server and just copy the entire mailenable root folder across from the old hard drive replacing the new one?

Any help with this is much appreciated.

Tom

Post Reply