Antivirus Activity Log missing

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Matth
Posts: 96
Joined: Fri Nov 08, 2002 8:34 am
Location: Hong Kong

Antivirus Activity Log missing

Post by Matth » Wed Mar 25, 2020 2:58 pm

I have configured the ClamAV antivirus on the server.

The Message Filter is enabled and when I Test the settings, then I get a positive result with a return code: 1

The Activity Log is set to: D:\Program Files (x86)\Mail Enable\Logging\MTA

Yet when I check there, or in the Antivirus Logs, there is only an old log file from September 2019. Nothing after that, despite having restarted the MTA service and disabled/enabled the Antivirus Filter.

Is the Antivirus scan even working? How can I check if the messages are scanned?

MailEnable-Ian
Site Admin
Posts: 9050
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Antivirus Activity Log missing

Post by MailEnable-Ian » Mon Apr 06, 2020 2:10 am

Hi,

Have you created a Filter for AV checks under the "Filter" node within the administration console and configured an action to delete etc?
Regards,

Ian Margarone
MailEnable Support

Matth
Posts: 96
Joined: Fri Nov 08, 2002 8:34 am
Location: Hong Kong

Re: Antivirus Activity Log missing

Post by Matth » Mon Apr 06, 2020 3:07 am

Yes. There is a enabled filter for "Where the message contains a virus". It copies it to the Quarantine directory and then deletes the message.

But no logs show up.

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