Email got deleted while moving between folders

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Nik23
Posts: 31
Joined: Sat Dec 11, 2010 10:29 am

Email got deleted while moving between folders

Post by Nik23 » Thu Apr 05, 2012 1:05 pm

Hi,

We are using Mailenable Ent 6.50. We use Thunderbird email client to access our email via IMAP.

Today while moving the emails from inbox to other folder, emails seems to be deleted. They are not visible in Inbox not in new folder/

Request you to guide.

Regards,
Nikunj H. Shah
Last edited by Nik23 on Mon Apr 09, 2012 2:17 pm, edited 1 time in total.

Nik23
Posts: 31
Joined: Sat Dec 11, 2010 10:29 am

Re: Email got deleted while moving between folders

Post by Nik23 » Mon Apr 09, 2012 10:37 am

Hi,

Further to problem raised above, some mailbox are now showing all email in inbox as unread.

Please advise.

Regards,
Nikunj H. Shah

MailEnable-Ian
Site Admin
Posts: 9275
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Email got deleted while moving between folders

Post by MailEnable-Ian » Thu Apr 12, 2012 4:33 am

Hi,

Are you able to reproduce this behavior? If so then I would suggest lodging a support ticket via the MailEnable website and providing the exact step son how to emulate the problem
Regards,

Ian Margarone
MailEnable Support

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