Version 8 - Auto response Not working For External Email

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enthusha
Posts: 4
Joined: Mon Dec 09, 2013 9:52 am

Version 8 - Auto response Not working For External Email

Post by enthusha » Mon Dec 09, 2013 12:04 pm

I have upgraded my Malleable to New Version 8 Enterprise. I have enabled Auto Response for one of my Mailbox from Admin panel . The Auto Reply goes to internal users who are sending email to that mailbox but not to the external domain .
Ex: Internal Domain xxxx.com
External Domain Gmail.com
When email from gmail.com comes in to xxxx.com for the mailbox its not sending the Auto Response email back to the Gmail

Thanks
Sha

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