Attachments are not visible

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sindrehi
Posts: 105
Joined: Fri Apr 15, 2005 7:58 am

Attachments are not visible

Post by sindrehi »

Hi,

One of the emailaccounts on our server has recieved a email with attachments. But the .mai file on the server seems to be correct. We have tried to download the message to several email clients, and also webmail. But no attachments are visible.

Do mailenable tuch email message, or is mailenable only adding something in mail header? If not then its completely senders responsibility that email is not coded in a way that receiver's email client can open? The same message is also sent to other receipients on other servers. They can read the attachment.

I think I'm trying to ask, could it be something on the server or not?

I was trying to upload .mai file as an attachment but are getting errormessage from forum "Temporary folder could not be found. Please check your PHP installation.".

Regards,

Pål SIndre Hiåsen

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Attachments are not visible

Post by MailEnable-Ian »

Hi,

The best way forward would be to lodge a support ticket via the MailEnable support form and provide an example of the .MAI file with the attachment so we can inspect the contents of the file.
Regards,

Ian Margarone
MailEnable Support

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