text based email in web mail client

Discussion forum for Enterprise Edition.
Post Reply
Posts: 7
Joined: Tue Jun 29, 2004 8:38 am
Location: Rochester, NY

text based email in web mail client

Post by biznetix » Thu Aug 04, 2016 11:59 am

I am using Enterprise 9.15 and found that email that is sent to users in plain text is automatically displayed in HTML.

The problem is one of my users receives text formatted email with carriage returns, but the line feeds being ignored and displayed as one single line.

There seems to have been a few updates to the text based mail with the update to version 9 (from 8) that have caused a lot of inconsistencies. I posted another problem with question marks (?) being inserted into the email as well when using text based mail, but have not seen any update for that either.

Is text based email going to be supported going forward?

Site Admin
Posts: 9275
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: text based email in web mail client

Post by MailEnable-Ian » Wed Aug 10, 2016 1:20 am


Download 9.16 from downloads page and upgrade as there were additional fixes in this area. Let me know how it goes.

Ian Margarone
MailEnable Support

Post Reply