Subject is missing while replying / Forwarding through Web Mail Interface
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- Posts: 77
- Joined: Mon Jan 18, 2016 8:10 am
Subject is missing while replying / Forwarding through Web Mail Interface
Dear MailEnable,
this is to inform you that we have found problem in WebMail Interface. when we forward email to anyone in our local domain and he/she replied back to me. Subject in Original Message which is found in body is missed. What issue it is?
Image attach for reference.
this is to inform you that we have found problem in WebMail Interface. when we forward email to anyone in our local domain and he/she replied back to me. Subject in Original Message which is found in body is missed. What issue it is?
Image attach for reference.
- Attachments
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- WebMail Subject Missing in Body.png (37.09 KiB) Viewed 18368 times
Last edited by tanveer.hussain on Thu Aug 30, 2018 1:07 pm, edited 1 time in total.
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Subject missing when reply through webmail to webmail
Hi,
What version of MailEnable Enterprise are you running?
What version of MailEnable Enterprise are you running?
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
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- Posts: 77
- Joined: Mon Jan 18, 2016 8:10 am
Re: Subject is missing while replying / Forwarding through Web Mail Interface
Running MailEnable Enterprise Premium 6.88 Version.
Last edited by tanveer.hussain on Thu Aug 30, 2018 1:07 pm, edited 1 time in total.
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- Posts: 77
- Joined: Mon Jan 18, 2016 8:10 am
Re: Subject is missing while replying / Forwarding through Web Mail Interface
Dear IAN or Admin,
please update if anyone have the knowledge. we are suffering while using Web Mail interface either reply or forward any email. As I have already shared the version is MailEnable Enterprise Premium 6.88 Version. Tried multiple browsers to check the issue but found same issue in above mail enable version.
In contrast i have checked with latest test version of MailEnable Enterprise Premium 10.18 but there is also issue in forwarding emails as snapshot attached but reply / reply to all issue is properly fixed here.
Please respond on this thread as soon as possible.
Regards,
Tanveer Hussain
please update if anyone have the knowledge. we are suffering while using Web Mail interface either reply or forward any email. As I have already shared the version is MailEnable Enterprise Premium 6.88 Version. Tried multiple browsers to check the issue but found same issue in above mail enable version.
In contrast i have checked with latest test version of MailEnable Enterprise Premium 10.18 but there is also issue in forwarding emails as snapshot attached but reply / reply to all issue is properly fixed here.
Please respond on this thread as soon as possible.
Regards,
Tanveer Hussain
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- Posts: 77
- Joined: Mon Jan 18, 2016 8:10 am
Re: Subject is missing while replying / Forwarding through Web Mail Interface
Dear IAN,
This is very critical issue in production when using Web Mail Interface. This thread belongs to everyone whom using MailEnable versions either old or new version.
please respond on it on priority.
This is very critical issue in production when using Web Mail Interface. This thread belongs to everyone whom using MailEnable versions either old or new version.
please respond on it on priority.
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Subject is missing while replying / Forwarding through Web Mail Interface
Hi,
If you require managed support then please use our support ticketing system.
If you require managed support then please use our support ticketing system.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
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- Posts: 77
- Joined: Mon Jan 18, 2016 8:10 am
Re: Subject is missing while replying / Forwarding through Web Mail Interface
Sorry to bother you again as i have already shared my production and one new MailEnable enterprise premium with snapshot attached. is it really required paid ticket to resolve or look into the issue. As per findings not seen any customization setting related to reply or forward message. please respond.
regards,
Tanveer Hussain
regards,
Tanveer Hussain
Re: Subject is missing while replying / Forwarding through Web Mail Interface
I was able to replicate this.
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Shaun Rieman
Advanced Micro Technologies, LLC
Shaun Rieman
Advanced Micro Technologies, LLC
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- Posts: 77
- Joined: Mon Jan 18, 2016 8:10 am
Re: Subject is missing while replying / Forwarding through Web Mail Interface
would you please explain how may you resolve the issue? i really need to fix it.