ActiveSync Connection Speed

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jeffhsu
Posts: 49
Joined: Mon Apr 13, 2015 6:15 am

ActiveSync Connection Speed

Post by jeffhsu » Mon Jul 23, 2018 9:23 am

I have ME Premium 10.16
My server and Internet speed is not that slow, the resources used is always about 20%
but I notice the ActiveSync email are always Waiting for server response in Outlook and seems to be always trying to connect, seems slow
Other services like POP, SMTP, IMAP connects pretty fast.
Kindly advise how to speed up the process or what caused it to be slow?

MailEnable-Ian
Site Admin
Posts: 9227
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: ActiveSync Connection Speed

Post by MailEnable-Ian » Mon Jul 23, 2018 11:50 pm

Hi,

You will need to upgrade to version 10.18 on on our downloads as there has been fixes and updates for ActiveSync performance and use of server resources.

MailEnable Enterprise Release Notes
===================================

10.18 23rd July 2018
--------------------
IMP: Updated ClamAV to 0.100.1
FIX: ActiveSync could send down invalid UTF8 on some plain text messages if HTML to plain text was done on the server

10.17 11th July 2018
--------------------
ADD: Global admin option to automatically add new mailboxes into directory
IMP: Updated ClamAV to 0.100.0
IMP: ActiveSync was using too much CPU on large messages
FIX: Invites in webmail will show the invite details as well as the message details
FIX: Mobile webmail appointment time dialog was preventing editing times
FIX: Chinese translation had corrupted items in it
FIX: Disabling some features of webmail could stop the toolbar showing the item before the disabled one
FIX: NDR option only send NDRs for authenticated senders was still able to send NDRs for non-authenticated senders
FIX: Report as spam in webmail much faster
FIX: ActiveSync was not always reporting new folder creation
FIX: Some appointment invitations were extremely slow when viewed in webmail
FIX: IMAP was logging a locking event to the Windows event log when it didn't need to
FIX: Removed virtual list option in administration program since no longer used
FIX: MagicSpam plugin could fail when receiving email for a catchall address
FIX: Possible lockup in IMAP which would make it stop processing new connections
FIX: ActiveSync service was not removing cached folder information when folder removed, which could cause Outlook to keep requesting a sync
FIX: 8bit emails may not be sent correctly in ActiveSync, so email contents may look incorrect for some charactersets
FIX: Body filtering in filters were still searching some attachment contents
Regards,

Ian Margarone
MailEnable Support

IBuser
Posts: 3
Joined: Wed Mar 06, 2019 11:10 am

Re: ActiveSync Connection Speed

Post by IBuser » Thu Mar 14, 2019 1:19 pm

Hi,
I have a problem with message synchronization, it is very slow on the outlook 2013 client... 1/2 messages every second!!
Mailbox size 8GB..
I have ME Enterprise 10.19

Can You help me?

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