Unable to send email from webmail

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jeffhsu
Posts: 49
Joined: Mon Apr 13, 2015 6:15 am

Unable to send email from webmail

Post by jeffhsu » Mon Feb 03, 2020 3:46 am

I just upgraded to ME Premium 10.30
I have a particular user unable to send to any user from our webmail
There is an error prompt that says "Not authorised to send email to attendees" when we try to test send any email

It only happens to this particular email
I checked there is no disable or any block settings from the user account profile
I tried logging in other user account to the same webmail of that PC, and able to send out properly

What causes the block?
Kindly advise
Thanks

MailEnable-Ian
Site Admin
Posts: 9227
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Unable to send email from webmail

Post by MailEnable-Ian » Tue Feb 11, 2020 2:02 am

Hi,

This was a bug relating to case sensitivity which has been addressed for the next minor release.
Regards,

Ian Margarone
MailEnable Support

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