The MailEnable News is no longer working. Shows 'Error: The underlying connection was closed: An unexpected error occurred on a send'
I believe this may be an error with the RSS server not supporting TLS 1.2 or the RSS feed could be down.
RSS Feed in Management issue
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: RSS Feed in Management issue
Hi,
We have tested this our end and it works for us. What version of Windows server are you running MailEnable on? Also ensure your running the latest version of MailEnable as there was fixes in this area in later versions.
We have tested this our end and it works for us. What version of Windows server are you running MailEnable on? Also ensure your running the latest version of MailEnable as there was fixes in this area in later versions.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: RSS Feed in Management issue
Using
ME version 10.32
Windows Server 2019
Any suggestions on what to try? I use to get the RSS News feeds in the recent past, but not now.
ME version 10.32
Windows Server 2019
Any suggestions on what to try? I use to get the RSS News feeds in the recent past, but not now.
-
- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: RSS Feed in Management issue
Hi,
Did you make any changes to the server relating to disabling TLS or SSL versions? Is there a firewall/proxy you route through?
Did you make any changes to the server relating to disabling TLS or SSL versions? Is there a firewall/proxy you route through?
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: RSS Feed in Management issue
The server only allows TLS 1.2
-
- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: RSS Feed in Management issue
Hi,
Best way forward would be to lodge a support ticket and provide server access as we have tried on multiple images and versions of Windows server with only TLS 1.2 enabled and it works. As mentioned must be a firewall/proxy causing this.
Best way forward would be to lodge a support ticket and provide server access as we have tried on multiple images and versions of Windows server with only TLS 1.2 enabled and it works. As mentioned must be a firewall/proxy causing this.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: RSS Feed in Management issue
is there a special port that RSS uses?