Hi.
We have Mailenable installed on Windows 2008 server, on VPS, it's virtual.
We have in total 50 mailboxes in 3-4 Postoffices, with 2-10 Gb mail arranged in folders.
During the day, when everybody uses the mail, Outlook - every version - and Thunderbird, the synchronization is very slow.
On the Android Phones, we get sync errors many times, or taking too much time to get the folders and the messages from the server.
The MEIMAPS service taking 10-30 % of processor, and the server is responsive with remote desktop, we have bandwidth enough, but we cannot figure out where is the main problem.
Please tell us some testing procedures to diagnose the problem.
Thank you.
Sync Slow on VPS
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Sync Slow on VPS
Hi,
Firstly what version of MailEnable are you running on the server?
Firstly what version of MailEnable are you running on the server?
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: Sync Slow on VPS
Hi,
our version is 9.05
As additional information : the clients connecting with SSL.
our version is 9.05
As additional information : the clients connecting with SSL.
Re: Sync Slow on VPS
Hi,
Our version is 9.05, and all clients are using SSL.
Thank you.
Our version is 9.05, and all clients are using SSL.
Thank you.
-
- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Sync Slow on VPS
Hi,
Please download 9.13 from our downloads page and upgrade and then reassess the performance from there.
Please download 9.13 from our downloads page and upgrade and then reassess the performance from there.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support