Message filter inspect wrong field

Discussions on webmail and the Professional version.
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dcol
Posts: 237
Joined: Fri May 26, 2017 11:25 pm

Message filter inspect wrong field

Post by dcol »

I am having a lot of messages pass because the filter criteria " Where the From header line contains specific words" is inspecting the wrong field.

There are two from fields. The initial Received: from user.net and the From field after the subject line which contains the email address of the sender. The filter is taking the field from the first from field instead of the actual header line with the email address I want filtered.

Now this may be by design, so what criteria do I use to match on the actual From Header line right after the Subject Header line? I need to capture the email address, not the server which sent it.

I know this forum is practically dead, but please answer if you can.

dcol
Posts: 237
Joined: Fri May 26, 2017 11:25 pm

Re: Message filter inspect wrong field

Post by dcol »

After trying lots of things and browsing the web I found the answer.
you must use wildcards before the word unless it is a complete email address for the From header match
The safest bet is to just use a "*" wildcard character before and after any word in the list.

Now it works. They don't mention that anywhere in the manual. It states you can use wildcards, but not that in some cases you HAVE to use them. UGH

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