hi there
I'm seeing different behaviour with regards to the Sent Folder synchronization on different devices. My Playbook seems to show all Sent emails in the Sent folder regardless of where the email was sent from. Strangely, an email sent from my Playbook to my hotmail account doesn't show up in Sent on the Playbook, Outlook or webmail.
My Android 2.3.3 doesn't appear to show any Sent emails at all until I "Refresh" the Sent folder. The folder then resyncs however the Sent folder is seems to empty after a period and I have to refresh again. Synchronization is spotty with some emails not appearing in Sent which do appear in the Playbook and Outlook. THe Android is set to retain email for 1 month.
I'm getting some reports from clients of emails not appearing in Sent on iPhones as well.
I can't tell if this is a phone/device issue with each handling things differently or something that can be resolved by tweaking ME Activesync.
I also noticed that sub-folders don't seem to sync on the Playbook or Android unless I refresh. Is this a default behaviour for mobile devices?
Sent Items folder inconsistent sync
Re: Sent Items folder inconsistent sync
I have the same problem, all email sent from my Iphone doesnt show up in the sent folder int he iphone, webmail or MAPI Outlook, but if i send and email from Outlook or webail it show int he sent folder in Iphone.
Im using Mailenable Enterprise Premium 6.54 on Windows 2003 SBS Spanish and the Iphone also have the spanish languague set.
Im using Mailenable Enterprise Premium 6.54 on Windows 2003 SBS Spanish and the Iphone also have the spanish languague set.
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Re: Sent Items folder inconsistent sync
Phones typically have a filter that only shows the last week of messages. I suggest checking the properties of the folder or properties on the phone to allow it to show older messages.
Regards, Andrew
Re: Sent Items folder inconsistent sync
I am also having this issue, items sent from iphones dont show up in any sent items folder. Running 6.56
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Re: Sent Items folder inconsistent sync
What device are you using?
Also, 6.57 was just released - (although the release notes do not indicate any fixes that may be related to the issue you mention). I did test with it and did not experience the issue.
Also, 6.57 was just released - (although the release notes do not indicate any fixes that may be related to the issue you mention). I did test with it and did not experience the issue.
Regards, Andrew
Re: Sent Items folder inconsistent sync
I just instaled the 6.65 and still the same problem. Just passed about 6 months since i posted the error with sent folder, me and more people and still the same problem, please, let know if youre going to fix it so i dont waste my time with your software anymore.
My device is a Iphone, spanish language and if you look in this post and more post, im not the only person that have the problem, its obvious that is an error that you dont want or dont know how to fix it.
My device is a Iphone, spanish language and if you look in this post and more post, im not the only person that have the problem, its obvious that is an error that you dont want or dont know how to fix it.
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- Joined: Tue Jun 25, 2002 3:03 am
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Re: Sent Items folder inconsistent sync
It may be more effective to raise a support ticket so that we can review the ActiveSync troubleshooting logs at the time of the send.
Regards, Andrew