I have seen posts about this error when sending to multiple recipients, but I am only sending to one. This is a new installation of Mailenable Standard, I am able to log on using my email account (either through webmail or from an email client) and I am able to send email FROM that account, but when I try to send email TO that account (or actually ANY account that we have set up) I get:
An error occurred while sending mail. The mail server responded:
sorry, no mailbox here by that name (#5.1.1).
Please check the message recipient "----------" and try again.
I have of course verified that that email address exists in Mailenable and everything looks correct. I have run the Diagnostic Utility and get warnings on the following items:
Default SPF Domain mail.qfgi.com No SPF record found for ---------. (DNS_ERROR_RCODE_NAME_ERROR) - DNS Zone/Domain could not be found.
Allow Relay For Local Sender Addresses On Warning:You should ensure you have secured your sever from 'spammers'.
----.com
(Lookup Public DNS...) Resolve
Test Data Details Result
MX Records Mail Exchanger (MX) ----.com Pass
SRV Record _imap._tcp.----.com Missing [Warning] Warn
SRV Record _imaps._tcp.----.com Missing [Warning] Warn
SRV Record _pop3._tcp.----.com Missing [Warning] Warn
SRV Record _pop3s._tcp.----.com Missing [Warning] Warn
SRV Record _submission._tcp.----.com Missing [Warning] Warn
SRV Record _autodiscover._tcp.----.com Missing [Warning] Warn
Facebook Integrated Authentication Feature not available Success Warn
Multi-Factor Authentication Feature not available Success Warn
None of which seem like they would be causing this.
Can anybody offer any ideas?
Thanks very much,
Brian
sorry, no mailbox here by that name (#5.1.1).
-
- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: sorry, no mailbox here by that name (#5.1.1).
Hi,
Private message me the domain details and the address your trying to send to.
Private message me the domain details and the address your trying to send to.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support