ME020090 - ERR: Invalid PATH Environment Variable error reported in diagnostic utility


SYMPTOMS

MailEnable's Diagnostic Utility may report the following error:

Invalid - Please ensure the MailEnable BIN directory is in your PATH statement

CAUSE

Incorrect path for MailEnable BIN folder.

RESOLUTION

To resolve this issue, please follow these steps:

  • Go to Start > Programs > Administrative Tools > Computer Management
  • The Computer Management applet should now be loaded.
  • Right click on Computer Management (Local) and select Properties.
  • Then click on the Advanced tab. Click on the Environment Variables button.
  • In the System Variables list, scroll down until you find the "Path" environment variable, then highlight it and click Edit.
  • The Path environment variable should contain a semi-colon delimited list of directory names.
  • Ensure that that the short path (8.3) equivalent of C:\Program Files\Mail Enable\Bin or its equivalent (depending on the installation path appears in this list).
  • Accept all changes and close the Computer Management Applet.

    Note: In some circumstances the Diagnostic Utility may misreport this warning (i.e. versions 1.1 of Enterprise Edition and 1.7 of Professional Edition), however it is advisable to always confirm that the PATH Statement is correct.


  • Product:MailEnable (All Versions)
    Category:Configuration
    Module:Other
    Keywords:Path BIN invalid diagnostic utility report environment variable error invalid
    Class:ERR: Product Error
    Created:9/04/2003 12:26:00 AM
    Revised:Wednesday, May 4, 2016
    Author:
    Publisher:MailEnable