ME020138 - TRB: AOL will not accept mail from a server with a dynamic IP address.


SYMPTOMS

AOL will not accept mail from servers with a dynamic IP Address.

CAUSE

Dynamic IP address.

RESOLUTION

The solution to this problem is to smarthost mail addressed to AOL via your ISPs SMTP Server. Smarthosting will force mail addressed to AOL to then be passed to your ISPs Mail Server - which will then relay the mail on your behalf.

To do this, please follow this procedure:

1.Open the MailEnable Administration program and select the Postoffices branch under MailEnable Management.

2.Create Postoffice called Smarthosts and add aol.com as a domain under it.

3.Then specify the MX server(s) for your ISPs SMTP server under the domain properties of the aol.com domain.

If unsure of the SMTP Server that is provided by your ISP, contact them or review their web site.

Alternatively, to authenticate against a downstream mail host, requires configuring smarthosting for the SMTP Connector itself. This can be done via the MailEnable Administration program. |Servers|localhost|Connectors|SMTP|Properties|Smarthost.

You will then need to force all outbound mail to your provider and configure the appropriate authentication settings. This will force all outbound mail to relay via your provider.

MORE INFORMATION

Using MailEnable as a smart host:Article ME020010

How to direct SMTP outbound mail to another SMTP host:Article ME020157



Product:MailEnable (All Versions)
Category:Other
Module:General
Keywords:AOL dynamic IP ISP non static ip address
Class:TRB: Troubleshooting (Configuration or Environment)
Created:16/06/2003 8:53:00 PM
Revised:Wednesday, May 4, 2016
Author:
Publisher:MailEnable