ME020150 - ERR: Session timeout error when accessing web mail or web admin


SYMPTOMS

Session timeout error when accessing web mail or web admin.

CAUSE

If the configuration of IIS has been changed, MailEnable may return this error, particularly in web mail when opening the Address Book.

This error may be generated if the URL that is used to access MailEnable web mail or web admin has been customised or re-configured.

Please see the following article regarding configuring web mail to be accessed via an alternate URL: Article ME020137

MORE INFORMATION

Setting the timeout for web mail sessions: Article ME020120

Session timeout errors immediately when logging into webmail: Article ME020325

Web mail sessions timeout periodically on Windows 2003: Article ME020257

Session timeout errors occur when accessing web mail after a few minutes: Article ME020258

Session timeout may occur on Windows 2003 when uploading attachments via web mail: Article ME020234



Product:MailEnable (Pro-Any Pro-1.X Ent-Any Ent-1.X)
Category:Environment
Module:WebMail
Keywords:session timeout address book web mail webmail error IIS
Class:ERR: Product Error
Created:21/06/2003 1:14:00 PM
Revised:Wednesday, May 4, 2016
Author:
Publisher:MailEnable