In order prevent information loss, MailEnable will place partially transmitted messages the MailEnable Bad Mail folder.
There are many reasons why messages may be placed in the Bad Mail folderand this article explains possible causes.
Messages will be placed in the Bad Mail directory for the following reasons:
It is important to regularly flush the contents of the bad mail directory and any directories that accumulate mail. Such folders and mailboxes have the ability to receive thousands of messages daily and can quickly become unmanageable.
MailEnable Enterprise and Enterprise Premium versions can automatically purge this directory via the Management Service. MailEnable also provides a utility that purges files from postmaster mailboxes and the bad mail directory. It is available at: http://www.mailenable.com/Tools/mepurge.zip. For help using the utility simply enter mepurge /? from the Windows Command Prompt. This utility can also be scheduled using the Windows Scheduler (or AT command).
The message tracking utility can be used to determine the origins of a message that is delivered to the Bad Mail folder. This utility can be accessed from the MailEnable Tray Applet on the server with MailEnable installed. Alternatively, MailEnable's log files can be reviewed at the time the message was placed into the Bad Mail folder.
Reasons for messages going into bad mail folder:Article ME020119
How to diagnose outgoing mail problems and delivery delay notifications:Article ME020148
How to troubleshoot mail looping issues:Article ME020269
(MTA-1010): Mail Transfer Agent - Infinite Message Loop Detection: Article ME020076
How to automatically purge mail messages from the message store: Article ME020223
|Product:||MailEnable (All Versions)|
|Class:||HOWTO: Product Instructions|
|Created:||12/07/2003 2:06:00 PM|
|Revised:||Wednesday, May 4, 2016|