Error REG-002 occurs when running the registration utility


SYMPTOMS

Error REG-002 when trying to register MailEnable.

CAUSE

This error can be returned if the user that is logged on does not have permission to write following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Mail Enable\Mail Enable\Registration

Value Name= License Key
Value Type = REG_SZ

RESOLUTION

To resolve this issue, ensure that the user that is logged in is an Adminsistrator, or  logged in with an account with the necessary rights to access this registry key.

MORE INFORMATION

Description of the Microsoft Windows registry: http://support.microsoft.com/default.aspx?scid=kb;EN-US;256986

Licensing FAQ: Article ME020353

Error REG-004 when running the registration utility: Article ME020316


Product:MailEnable (Pro-Any Pro-1.X Ent-Any Ent-1.X)
Article:ME020172
Module:Other
Keywords:REG-002,REG002,registration,wizard,utility,reg,002,error,license,licence
Class:ERR: Product Error
Revised:Wednesday, May 4, 2016
Author:
Publisher:MailEnable