ME020211 - ERR: "419 permission denied" error when try to access some parts of the administration program


SYMPTOMS

A dialog appears displaying a "419 permission denied" error when try to access some parts of the MailEnable administration program, such as mailbox properties.

CAUSE

The Administrator (or the Windows user trying to access the administration program) does not have necessary permissions for the "MMC Application Class".

RESOLUTION

If the operating system is Windows 2003/XP or later:

1. Select Start, go to Run, type in "dcomcnfg".

2. When the COM Services administration window appears, expand Component Services, expand Computers, and then expand DCOM Config.

3. Right-click on "MMC Application Class" icon and select Properties from the popup menu.

4. Select the "Security" tab.

5. Under "Access Permissions", set it to "Customize"..

6. Select the "Edit.." button.

7. Add the "Administrator" user.

8. Click OK to apply changes.

If the operating system is Windows 2000:

1. Select Start, go to Run, type in "dcomcnfg".

2. A configuration dialog will appear..

4. Select the "Default Security" tab.

5. Under "Default Access Permissions", select the "Edit Default" button.

7. Add the "Administrator" user.

8. Select OK to apply changes.

If the MailEnable Administration program was open when these changes were made, close and open the Administration Program again.



Product:MailEnable (All Versions)
Module:General
Keywords:MMC 419 permission denied error administration program
Class:ERR: Product Error
Revised:Wednesday, May 4, 2016
Author:
Publisher:MailEnable